Lead Data Analyst, Payments Platform

Brigit

Lead Data Analyst optimizing payments strategy at Brigit, a fintech empowering financial health for Americans. Collaborating with Data Science and Engineering to enhance transaction success rates.

Posted 5/12/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $155,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

Ruby on RailsSQL

About the role

Key responsibilities & impact

Analyze the tradeoff between transaction costs and success rates across ACH and card rails, and develop recommendations to improve both
Investigate payment failure patterns by institution, response code, and payment method — forming hypotheses, validating them in data, and driving remediations with Engineering, Product and Operations
Evaluate payment routing and collection strategies and size the impact of new configurations or vendor capabilities
Assess retry logic for cost and member experience implications and recommend smarter approaches
Build and refine alerting to detect payment anomalies quickly — unusual return rate spikes, processing failures, or unexpected changes in transaction behavior
Collaborate with Data Science to support the deployment and ongoing evaluation of predictive models that inform collection timing and payment decisions
Build monitoring dashboards to track model performance post-launch and surface when adjustments are needed
Translate model outputs into business-legible insights for stakeholders across product, finance, and leadership

Requirements

What you’ll need

7+ years of experience in payments analytics, payment operations, or a closely related role in fintech, banking, or financial services
Advanced SQL — you write complex queries from scratch and are comfortable maintaining data models
Strong working knowledge of ACH, card networks, and payment processing mechanics — including return codes, retry logic, and settlement timing
Experience partnering with or supporting Data Science teams — you can evaluate model outputs, understand their limitations, and translate them into business decisions
Sharp investigative instincts — you can spot an anomaly in payment data, form a hypothesis, and see it through to resolution
Comfortable in a fast-paced, cross-functional environment where ownership is expected and priorities evolve
Familiarity with NACHA return rate requirements, AML, or other fintech compliance standards is a plus

Benefits

Comp & perks

Medical, dental, and vision insurance
Flexible PTO Policy
401k plan
Paid Parental Leave
Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support
Monthly reimbursements to use against wifi and cell phone bills
Annual reimbursement for Learning & Development
Help hard working Americans build a brighter financial future
High-growth company
A dynamic, flexible and collaborative start-up work environment with a highly talented team

ATS Keywords

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Hard Skills & Tools

SQLpayments analyticspayment operationsdata modelingACHcard networkspayment processingdata analysispredictive modelingmonitoring dashboards

Soft Skills

investigative instinctscross-functional collaborationproblem-solvingcommunicationadaptabilityownershiphypothesis formationdata interpretationstakeholder engagementanalytical thinking