Salesforce Solution Architect

brightwheel

Salesforce Solution Architect at Brightwheel, owning Salesforce architecture and integrations. Focused on scaling capabilities and mentoring junior admins in a rapidly growing early ed platform.

Posted 7/31/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce architecture and development, with a focus on integrating tools like Stripe, Gong, and HubSpot. Proven ability to mentor junior team members and enhance operational maturity through proactive system management.

Highest-signal resume keywords

Salesforce ArchitectureIntegration with StripeMentoring Junior AdminsProactive System ManagementAI-Assisted Workflows

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce DevelopmentSystem IntegrationTechnical DocumentationProactive MonitoringTechnical Debt Management

Soft Skills

MentoringTeam Collaboration

Tools & Technologies

StripeGongChili PiperLeanDataHubSpotService Cloud VoiceAmazon ConnectAWSAgentforceEinstein Conversation Insights

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

Own architecture and development for Salesforce and its adjacent GTM integrations — LeanData, Chili Piper, HubSpot, Gong, and Stripe — designing for scale rather than one-off fixes.
Serve as the team's technical escalation point for development and integration work beyond standard admin configuration.
Instrument proactive monitoring and alerting for revenue-critical systems, and build a technical debt roadmap with a defined burn-down cadence.
Design, document, and ship AI-assisted workflows — scaling SysOps velocity and extending into GTM rep-facing capabilities.
Execute sprint-based admin and configuration work alongside development, and bring design rigor — design docs, architecture review — to how the team builds.
Mentor and upskill junior admins, building technical capability beyond a single point of failure.

Requirements

What you’ll need

Direct experience with Stripe, Gong, Chili Piper, LeanData, Intercom, and/or HubSpot specifically.
A track record of mentoring or upskilling less senior admins.
Prior experience moving a systems team from reactive to proactive operating maturity.
Familiarity with Service Cloud Voice, Amazon Connect, AWS, Agentforce, or Einstein Conversation Insights.

Benefits

Comp & perks

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.