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Senior Human Resources Business Partner
brightwheelSenior Human Resources Business Partner at Brightwheel driving department-level people strategy with AI integration. Collaborating with teams to enable high performance in early childhood education.
About the role
Key responsibilities & impact- Build, scale and improve employee-facing processes that help teams thrive: You'll work on projects focused on performance management, annual reviews, employee engagement, career pathing and development, workforce planning, feedback and reviews, and compensation.
- Mentor and develop the HRBP team: Serve as a thought partner and coach to other HRBPs; share frameworks, advise on complex ER situations, and actively raise the capability of the team around you.
- Support talent development & career pathways: You'll work on processes like talent planning, performance calibrations, compensation to ensure we are growing and rewarding our best talent competitively.
- Coach and develop managers: Proactively partner with your managers to maintain a high-performance culture, hold their teams accountable, and operate with inclusivity.
- Be a voice for our employees: Advise and support managers and team members through a wide variety of complex employee relations situations; ensure that all voices and perspectives are heard.
- Leverage AI to scale your impact: Use AI tools to accelerate your work across employee relations documentation, policy drafting, manager coaching prep, engagement survey analysis, and workforce planning; identify and build AI-enabled workflows that raise the bar for the broader People team.
Requirements
What you’ll need- Proven experience in a business partner role in a fast-growth environment
- Track record of developing peers and junior team members; comfortable serving as a coach and capability multiplier on a People team, not just an individual contributor
- Ability to proactively build relationships, offer expert insight, and drive impact with your business partners; you are confident and comfortable working with senior leaders and demonstrate the ability to challenge or dissent while maintaining a strong and productive relationship
- Ability to navigate challenging employee situations and conversations with impeccable judgment; strong experience and pattern recognition in handling a wide range of HR questions and interpersonal situations
- High empathy approach coupled with communication that is clear and candid, driving the right outcomes for employees and the business
- Top-notch critical thinking and root cause problem solving abilities; the ability to diagnose a cultural or management enablement issue and drive a strategy to make improvements
- Ability to independently prioritize in a fast-paced environment and manage complex process and projects end-to-end
- Outstanding verbal and written communication skills; able to write or edit critical documents from performance plans to annual reviews to employee policies and communications
- Demonstrated experience using AI tools (e.g., Claude, ChatGPT) in day-to-day work to draft, analyze, synthesize, and accelerate output; bias toward integrating AI into core HR workflows rather than treating it as a side experiment
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage
- Generous paid parental leave
- Flexible PTO so you can recharge when you need it
- Local retirement or savings plans (e.g., 401(k) in the U.S.)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance managementemployee engagementcareer pathingworkforce planningcompensationtalent developmentperformance calibrationemployee relationscritical thinkingproblem solving
Soft Skills
mentoringcoachingrelationship buildingcommunicationempathyjudgmentprioritizationaccountabilityinclusivitycollaboration