Senior Business Operations Associate

brightwheel

Business Operations Senior Associate supporting strategic initiatives at Brightwheel in a remote role. Execute high-impact projects and build AI powered automations to drive business outcomes.

Posted 4/23/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $142,000 per yearWebsite

About the role

Key responsibilities & impact

Execute high-impact projects: Your work will support the achievement of cross-functional initiatives that deliver against brightwheel’s strategic priorities. This could include everything from performing the core analysis for our pricing strategy, partnering directly with front-line managers to improve our sales and onboarding funnels, to market mapping to inform a new product launch.
Build and Ship AI powered automations: You will design, build, and implement agentic AI tools and workflows that supercharge the business
Turn data into insights: You will dive deep into data, processes, and the customer experience to identify and surface the critical insights necessary to answer key business questions and improve performance.
Collaborate with senior management teams: You will serve as a key subject matter expert and analytical partner to leaders across the business. You will provide the data-driven 'source of truth' and independent perspective needed to shape recommendations and informed decision making.

Requirements

What you’ll need

3+ years experience at a top management consulting firm or in a business operations/analytics role working on cross-functional projects that improved business performance
Strong analytical and critical thinking skills: you can take large and messy data sets and turn them into data-driven insights, build strategic models, and are proficient in Excel/Google Sheets + data visualization tools
Experience using AI tools to build and deploy automations and workflows
Proven record of execution: you have successfully owned and delivered analytical workstreams and projects / subsets of projects, from end-to-end with high quality and minimal oversight
Effective communicator: You can take complex data findings and distill them into clear, concise summaries that help stakeholders make decisions
High intellectual curiosity: You have a deep desire to learn how a business scales and are eager to dive into new domains, tools, and techniques
Adaptable and scrappy: You are comfortable with ambiguity and have experience navigating changing priorities in a startup-like environment

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Generous paid parental leave
Flexible PTO so you can recharge when you need it
Local retirement or savings plans (e.g., 401(k) in the U.S.)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisdata visualizationExcelGoogle SheetsAI toolsautomationstrategic modelingcritical thinkingproject managementbusiness performance improvement

Soft Skills

analytical skillseffective communicationintellectual curiosityadaptabilityproblem-solvingcollaborationindependent perspectivestakeholder engagementdecision makingcuriosity