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Targeted Case Manager I
BrightViewTargeted Case Manager supporting BrightView Health’s substance use disorder patients. Assessing needs, coordinating resources, documenting care, and guiding recovery in Lexington.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient assessment, individualized action planning, and case management within a multidisciplinary healthcare environment. Proficient in documentation and compliance with regulatory standards, while effectively communicating and collaborating with diverse populations.
Highest-signal resume keywords
Patient AssessmentCase ManagementCommunication SkillsRegulatory ComplianceHarm Reduction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AssessmentAction Plan DevelopmentCrisis Intervention TechniquesData EntryDocumentation Skills
Soft Skills
EmpathyProblem-SolvingAdaptabilityCollaborationCompassion
Tools & Technologies
Electronic Health Record SystemsMS OfficeCommunication Systems
Industry Keywords
Behavioral ScienceHIPAA42-CFR Part 2Human ServicesMultidisciplinary Healthcare
About the role
Key responsibilities & impact- Assess patient eligibility for specific service needs
- Develop individualized integrated action plans
- Refer and connect patients to resources
- Monitor adherence and provide necessary follow-ups
- Assist patients in accessing medical, social, education, and employment resources
- Provide crisis and de-escalation techniques
- Ensure patients have reliable transportation to BrightView and other care providers
- Complete detailed reports on needs assessment and case management activities
- Enter necessary case management data into the electronic patient health record in a timely and comprehensive manner
- Attend required meetings, including supervision, treatment team meetings, and quarterly in-service
- Adhere to regulatory and company requirements in documentation and evaluation
- Participate in TCM audits and meet assessment and treatment plan completion expectations
Requirements
What you’ll need- 1 year of experience working with adults in a human service setting
- Bachelor's Degree in a related Behavioral Science field
- Excellent verbal and written communication skills
- Empathetic and compassionate approach to supporting patients' recovery
- Ability to work with a diverse population of colleagues and patients
- Problem-solving ability with a sense of urgency
- Ability to work collaboratively in a multidisciplinary healthcare environment
- Adaptability within a dynamic work environment
- Technological capability and comfort operating multiple communication and documentation systems
- Familiarity with MS Office software (Outlook, Teams, Word, etc.) preferred
- High degree of integrity and compliance with work standards and regulatory requirements
- Familiarity with HIPAA and 42-CFR Part 2 desired
- Prior experience with harm reduction a plus
Benefits
Comp & perks- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
- Tuition Reimbursement after 1 year in related field
- Competitive compensation
- Supportive work environment dedicated to professional growth and development