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Outreach Coordinator
BrightViewBrightView outreach coordinator growing referrals for substance-use treatment services across Newark and Lancaster, Ohio. Building healthcare and community partnerships, managing territories, and converting referral opportunities into patient admissions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and account management within healthcare and behavioral health sectors, with a strong focus on referral generation and relationship building. Proficient in CRM usage and data reporting to track outreach effectiveness and achieve performance metrics.
Highest-signal resume keywords
Sales ExperienceAccount ManagementReferral GenerationCRM ProficiencyHealthcare Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PlanningObjection HandlingPipeline ManagementAccount Growth StrategiesActivity Tracking
Soft Skills
PersistenceMotivationRelationship BuildingAdaptabilityStakeholder Engagement
Tools & Technologies
CRM PlatformsMicrosoft ExcelReporting Tools
Industry Keywords
HealthcareBehavioral HealthAddiction MedicineCriminal JusticeCommunity Engagement
About the role
Key responsibilities & impact- Drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement
- Identify, establish, and grow relationships with referral partners across healthcare, criminal justice, and community organizations
- Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
- Serve as a resource for referral partners and ensure smooth access to treatment for patients
- Execute daily prospecting, visits, calls, and follow-ups to achieve referral and census goals
- Map and manage a defined territory, prioritize high-value accounts, and track touchpoints
- Apply objection handling, pipeline management, and account growth strategies
- Track activities and results through CRM and produce accurate outreach-effectiveness reports
- Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
- Develop knowledge of BrightView’s services and communicate patient pathways
- Represent BrightView at networking events, conferences, and community meetings
- Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach
- Align outreach efforts with BrightView’s mission and improved patient outcomes
- Share field insights to support organizational planning and market strategy
- Develop account plans and territory strategies to maximize referral growth
Requirements
What you’ll need- Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
- Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings preferred
- Knowledge of addiction medicine or behavioral health industry preferred
- Associate Degree or equivalent experience required
- Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience preferred
- Ability to maintain motivation despite rejection and sustain high levels of activity
- Willingness to learn sales planning, objection handling, and conversion strategies
- Consistently deliver on daily outreach commitments and achieve activity targets
- Actively seek feedback and adapt strategies to improve results
- Strong ability to connect with diverse stakeholders and build rapport
- Ability to map accounts, prioritize opportunities, and plan sales approaches
- Proficiency in CRM platforms, Microsoft Excel, and reporting tools; trainable
- Ability and willingness to travel within assigned territory
Benefits
Comp & perks- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
- Tuition Reimbursement after 1 year in related field
- Competitive compensation
- Supportive work environment dedicated to your professional growth and development