Outreach Coordinator

BrightView

Outreach Coordinator driving patient acquisition at BrightView through community engagement and referral generation. Building relationships with key partners and executing outreach activities.

Posted 7/24/2026full-timeColerain • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in relationship building and outreach within healthcare and community organizations, with a strong focus on referral generation and patient access. Proficient in sales techniques and CRM utilization to track performance and achieve outreach goals.

Highest-signal resume keywords

Sales TechniquesCRM ProficiencyReferral GenerationAccount ManagementAddiction Medicine Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesOutreachPipeline ManagementObjection HandlingAccount Growth StrategiesReportingTerritory ManagementGoal AchievementCustomer-Facing ExperiencePerformance-Driven Roles

Soft Skills

PersistenceRelationship BuildingCommunicationNetworkingStakeholder Education

Tools & Technologies

CRM PlatformsMicrosoft ExcelReporting Tools

Certifications & Qualifications

Active Entry-Level Clinical CertificationCDCA

Industry Keywords

HealthcareBehavioral HealthCriminal JusticeSubstance Use Disorder TreatmentCommunity Engagement

About the role

Key responsibilities & impact

Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations
Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients
Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals
Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints
Apply sales techniques including objection handling, pipeline management, and account growth strategies
Track activities and results through CRM, producing accurate reporting on outreach effectiveness
Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively
Represent BrightView at networking events, conferences, and community meetings to promote awareness
Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach
Align outreach efforts with BrightView’s mission, connecting community engagement to improved patient outcomes
Share insights from the field to support organizational planning and market strategy
Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth

Requirements

What you’ll need

Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings preferred
Knowledge of addiction medicine or behavioral health industry preferred
Associate Degree or equivalent experience required
Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience preferred
Active entry-level clinical certification or licensure consistent with state-level regulatory requirements (CDCA) required
Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable)

Benefits

Comp & perks

PTO (Paid Time Off)
Immediately vested and eligible in 401k program with employer match
Company sponsored ongoing training and certification opportunities
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
Tuition Reimbursement after 1 year in related field