Business Development, Outreach Coordinator

BrightView

Outreach Coordinator generating referrals and building brand awareness for substance use treatment at BrightView. Responsible for community engagement and relationship management in healthcare and justice sectors.

Posted 6/4/2026full-timeMansfield • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.
Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.
Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.
Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals.
Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.
Apply sales techniques including objection handling, pipeline management, and account growth strategies.
Track activities and results through CRM, producing accurate reporting on outreach effectiveness.
Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.
Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively.
Represent BrightView at networking events, conferences, and community meetings to promote awareness.
Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach.
Align outreach efforts with BrightView’s mission, connecting community engagement to improved patient outcomes.
Share insights from the field to support organizational planning and market strategy.
Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth.

Requirements

What you’ll need

Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.
Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings.
Preferred: Knowledge of addiction medicine or behavioral health industry.
Required: Associate Degree or equivalent experience.
Preferred: Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience.

Benefits

Comp & perks

PTO (Paid Time Off)
Immediately vested and eligible in 401k program with employer match
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Tuition Reimbursement after 1 year in related field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales techniquesobjection handlingpipeline managementaccount growth strategiesCRMreportingoutreach activitiesterritory managementreferral generationadmissions tracking

Soft Skills

relationship buildingcommunicationpersistencegoal achievementorganizational skillsnetworkingstakeholder educationinsight sharingcommunity engagementpatient-first approach