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Business Development – Outreach Coordinator
BrightViewOutreach Coordinator responsible for driving patient acquisition through community engagement for BrightView. Building relationships with key referral partners in healthcare and community organizations.
About the role
Key responsibilities & impact- Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.
- Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.
- Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.
- Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals.
- Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.
- Apply sales techniques including objection handling, pipeline management, and account growth strategies.
- Track activities and results through CRM, producing accurate reporting on outreach effectiveness.
- Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.
- Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively.
- Represent BrightView at networking events, conferences, and community meetings to promote awareness.
- Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach.
- Align outreach efforts with BrightView’s mission, connecting community engagement to improved patient outcomes.
- Share insights from the field to support organizational planning and market strategy.
Requirements
What you’ll need- Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.
- Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings.
- Preferred: Knowledge of addiction medicine or behavioral health industry.
- Required: Associate Degree or equivalent experience.
- Preferred: Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience.
Benefits
Comp & perks- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
- Tuition Reimbursement after 1 year in related field
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales techniquesobjection handlingpipeline managementaccount growth strategiesCRMreportingoutreach activitiesreferral generationadmissions metricsterritory management
Soft Skills
relationship buildingcommunicationpersistencegoal achievementorganizational skillsnetworkingstakeholder educationcommunity engagementinsight sharingresourcefulness
Certifications
Associate DegreeBachelor’s Degree in MarketingBachelor’s Degree in Business Administration