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BrightView

Case Manager

BrightView

Targeted Case Manager playing a vital role in providing case management services for patients with Substance Use Disorder. Assessing needs and connecting them to resources for recovery.

Posted 4/15/2026full-timeLouisville • Kentucky • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Assess patient eligibility for specific service needs, developing individualized integrated action plans.
  • Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
  • Assist patients in accessing medical, social, education, and employment resources.
  • Complete detailed reports on needs assessment and case management activities.
  • Ensure timely and comprehensive input of all necessary case management data into the electronic patient health record.
  • Provide crisis and de-escalation techniques.
  • Ensure patients have reliable transportation to BrightView and other care providers.
  • Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
  • Adhere to regulatory and company requirements in documentation and evaluation.
  • Participate in TCM audit, meeting assessment and treatment plan completion expectations.

Requirements

What you’ll need
  • 1 year of experience working with adults in a human service setting.
  • Prior experience with harm reduction.
  • Bachelors Degree in a related Behavioral Science field.

Benefits

Comp & perks
  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Tuition Reimbursement after 1 year in related field

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementneeds assessmentcrisis interventionde-escalation techniquesdata entryreport writingaction plan developmentresource connection
Soft Skills
communicationmonitoringadherenceorganizationteam collaboration