BrightView

Center Director

BrightView

full-time

Posted on:

Location: Kentucky • 🇺🇸 United States

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Job Level

Lead

Tech Stack

GoJavaScript

About the role

  • Leads and manages all aspects of patient flow and clinic operations, executing BrightView’s operations playbook
  • Plans, leads, and delivers regular team meetings
  • Ensures a consistent and high-quality patient experience within the clinic
  • Identifies and facilitates resolution of issues and conflicts within the center
  • Ensures clinic staff compliance with established policies, procedures, workflows, and training
  • Manages all site-level personnel across multiple professional disciplines and cultivates staff development
  • Establishes staff performance improvement plans and redirection/retraining efforts
  • Develops community partnerships in collaboration with BrightView’s Outreach teams
  • Ensures proper collaboration with the Quality department partner
  • Fulfills Program Administrator Role as outlined by State Administrative Code as needed
  • Follows and enforces all federal, state, and local healthcare requirements
  • Responsible for new staff onboarding and training

Requirements

  • 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting
  • OR 2+ years’ experience in a clinic-based position within BrightView with leadership/management responsibilities
  • Bachelor’s degree preferred
  • Demonstrated management and leadership capabilities
  • Ability to build a team-centric environment and cultivate collaboration among multidisciplinary staff
  • Competent working with a diverse population of colleagues and patients
  • Natural problem solver with a sense of urgency
  • Consistently demonstrates professionalism and conflict management
  • Adaptable and agile within a dynamic work environment
  • Excellent verbal, written, and presentation skills
  • Highly empathetic and compassionate
  • Embraces culture of compliance and operates with integrity
  • Prior experience with harm reduction a plus
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