Center Director
BrightView
full-time
Posted on:
Location: Kentucky • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
GoJavaScript
About the role
- Leads and manages all aspects of patient flow and clinic operations, executing BrightView’s operations playbook
- Plans, leads, and delivers regular team meetings
- Ensures a consistent and high-quality patient experience within the clinic
- Identifies and facilitates resolution of issues and conflicts within the center
- Ensures clinic staff compliance with established policies, procedures, workflows, and training
- Manages all site-level personnel across multiple professional disciplines and cultivates staff development
- Establishes staff performance improvement plans and redirection/retraining efforts
- Develops community partnerships in collaboration with BrightView’s Outreach teams
- Ensures proper collaboration with the Quality department partner
- Fulfills Program Administrator Role as outlined by State Administrative Code as needed
- Follows and enforces all federal, state, and local healthcare requirements
- Responsible for new staff onboarding and training
Requirements
- 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting
- OR 2+ years’ experience in a clinic-based position within BrightView with leadership/management responsibilities
- Bachelor’s degree preferred
- Demonstrated management and leadership capabilities
- Ability to build a team-centric environment and cultivate collaboration among multidisciplinary staff
- Competent working with a diverse population of colleagues and patients
- Natural problem solver with a sense of urgency
- Consistently demonstrates professionalism and conflict management
- Adaptable and agile within a dynamic work environment
- Excellent verbal, written, and presentation skills
- Highly empathetic and compassionate
- Embraces culture of compliance and operates with integrity
- Prior experience with harm reduction a plus