Center Director
BrightView
GoJavaScript
Center Director
BrightView
full-time
Posted on:
Origin: • 🇺🇸 United States • Virginia
Visit company websiteJob Level
Lead
Tech Stack
GoJavaScript
About the role
- Leads and manages all aspects of patient flow and clinic operations
- Executes on BrightView’s operations playbook for the clinic and plans, leads, and delivers regular team meetings
- Responsible for ensuring a consistent and high-quality patient experience and facilitating resolution of issues and conflicts
- Ensures clinic staff compliance with established policies, procedures, workflows, and training
- Effectively manages all site-level personnel across multiple professional disciplines and cultivates staff development
- Establishes staff performance improvement plans and redirection/retraining efforts
- Develops community partnerships in collaboration with BrightView’s Outreach teams and ensures collaboration with Quality department partner
- Fulfills Program Administrator Role as outlined by State Administrative Code as needed
- Follows and enforces all federal, state, and local healthcare requirements and oversees new staff onboarding and training
Requirements
- 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities
- Bachelor’s degree required
- Demonstrated management and leadership capabilities
- Ability to build a team-centric environment with colleagues
- Ability to cultivate collaboration amongst staff in a multidisciplinary healthcare environment
- Competent at working with a diverse population of colleagues and patients
- Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency
- Consistently demonstrates professionalism and gracefully manages conflict
- Adaptable and agile within a dynamic work environment
- Excellent verbal, written, and presentation skills
- Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
- Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
- Prior experience with harm reduction a plus
