Billing Specialist

Brightspeed

Billing Specialist supporting Billing Operations with invoice accuracy at Brightspeed. Collaborating with cross-functional teams for quality assurance and compliance in billing processes.

Posted 6/5/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Supports the Billing Operations team by reviewing, validating, and ensuring the accuracy of customer invoices across multiple billing cycles and business segments.
Focuses on post-generation quality assurance, identifying discrepancies, and collaborating with analysts, IT, and finance teams to ensure all invoices are correct before release.
Contributes directly to billing accuracy, timeliness, and compliance with company policies and customer contracts.
Reviews invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers.
Conducts quality assurance checks across all billing cycles to ensure completeness and consistency.
Compares invoice data to source systems, billing inputs, or customer contracts to validate correctness.
Identifies and documents billing variances or recurring issues and escalates to the Billing Operations Supervisor or Analyst for resolution.
Partners with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing.
Maintains records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes.
Supports end-to-end testing and validation during system updates, migrations, or new product introductions.
Participates in process improvement efforts to enhance billing efficiency and data integrity.

Requirements

What you’ll need

Associate degree in Accounting, Finance, or Business Administration, or equivalent experience
1–3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred)
Familiarity with enterprise billing systems (e.g., SAP BRIM or similar)
Strong Microsoft Excel skills for data validation and reconciliation
Understanding of billing controls, revenue processes, and audit readiness
High attention to detail and accuracy
Strong organizational and time-management abilities
Excellent communication and teamwork skills
Problem-solving mindset and willingness to learn new systems and processes

Benefits

Comp & perks

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Paid time off programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing operationsdata validationreconciliationquality assurancebilling controlsrevenue processesaudit readinessinvoice accuracydiscrepancy resolutionprocess improvement

Soft Skills

attention to detailorganizational skillstime-managementcommunication skillsteamworkproblem-solvingcollaborationwillingness to learn

Certifications

Associate degree in AccountingAssociate degree in FinanceAssociate degree in Business Administration