CRM Specialist
Brightspeed
full-time
Posted on:
Location Type: Remote
Location: Charlotte • North Carolina • United States
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Tech Stack
About the role
- Responsible for designing, building, improving, and maintaining customer communications
- Build customized customer journeys in marketing cloud
- Optimize the use of Salesforce reports and automations to monitor KPIs
- Responsible for email platform optimization
- Complete technical production and deployment activities related to email campaigns
Requirements
- 2+ years of SFMC Development and Administration experience
- Strong business acumen
- Excellent written and oral communication skills
- Demonstrated ability to manage multiple projects
- Track record of delivering results
- Bachelor’s Degree in Business Administration, Marketing or related field preferred
- Marketing Cloud Certification strongly preferred
Benefits
- Competitive compensation and comprehensive benefits
- Health insurance
- Dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Paid time off
- Professional development opportunities
- Technology to enable remote work
- Hybrid remote/office work arrangement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SFMC DevelopmentSFMC Administrationemail platform optimizationcustomer journey designSalesforce reportsautomationsKPI monitoringtechnical productiondeployment activitiesemail campaigns
Soft Skills
business acumenwritten communicationoral communicationproject managementresults delivery
Certifications
Marketing Cloud CertificationBachelor’s Degree in Business AdministrationBachelor’s Degree in Marketing