
Community Accounts and Engagement Representative
Brightspeed
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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About the role
- Lead property-level growth and drive fiber sales and penetration across Multi-Dwelling Units (MDUs) and Single-Family Home (SFH) communities
- Work collaboratively with property management teams, leasing staff, and HOA boards to influence market triggers and accelerate fiber adoption
- Execute outbound sales and engagement tactics including door-to-door campaigns, outbound calling, email outreach, and on-site or community events
- Track progress against penetration goals, event performance, and sales activity using CRM and operational tools
- Build and maintain strong relationships with property management teams and HOA boards to promote Brightspeed fiber offerings
Requirements
- 2+ years of experience in outbound, field, or territory-based sales
- Working knowledge of outbound sales techniques including door-to-door selling, cold calling, event marketing, and community engagement
- Strong verbal and written communication skills
- Proven ability to establish and maintain strong, trust-based relationships with property stakeholders and community partners
- Demonstrated success executing sales plans and achieving goals in both new and established environments
Benefits
- Competitive medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Comprehensive benefits and paid time off programs
- Technology to stay connected
- Investment in overall wellness through physical, emotional and financial health
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound salesfield salesterritory-based salesdoor-to-door sellingcold callingevent marketingcommunity engagementsales plans executiongoal achievement
Soft Skills
verbal communicationwritten communicationrelationship buildingtrust-based relationships