Manager, Program & Project Management
Brightspeed
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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About the role
- Lead the planning and implementation of projects and be accountable for execution
- Facilitate the definition of project goals, tasks, and resource requirements
- Coordinate internal resources and Telco Operators/third parties/vendors for the execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Develop detailed project plans/methods to monitor and track progress
- Manage changes to the project scope, project schedule, and project costs
- Perform risk management to minimize project risks
- Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management
- Work cross-functionally to solve problems and implement changes
- Create and maintain comprehensive project documentation
- Monitor and report on budgeted project expenditure
- Provide weekly reports on activities and project status
- Recognize and act on new opportunities while maintaining focus on the company goals, customer accounts and program/project objectives
- Provide direction and guidance to operations support engineers
Requirements
- Bachelor’s degree
- 8+ years of experience managing cross-functional and/or cross team projects
- 7+ years of strong technical experience
- Must be able to read, understand and apply technical standards
- Must be able to understand, interpret, relay, and conduct technical network discussions
- Solid technical background with understanding and/or hands-on experience in Telecom service delivery standards
- Excellent client-facing and internal communication skills
- Quick learner with excellent written & verbal communication and analytical problem-solving skills
- Solid organizational skills with attention to detail, multi-task, and cope with deadlines
- Proficient in Microsoft Office applications
- Proficient in project planning and life cycle development tools
Benefits
- Competitive medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk managementproject planningproject lifecycle developmentTelecom service delivery standardstechnical standards interpretationanalytical problem-solving
Soft Skills
client-facing communicationinternal communicationorganizational skillsattention to detailmulti-taskingdeadline managementquick learning
Certifications
Bachelor's degree