Instructional Designer, Marketing Enablement
Brightspeed
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Design, develop, and update comprehensive training and enablement materials
- Own the end-to-end instructional design lifecycle for assigned initiatives
- Facilitate virtual training sessions
- Translate marketing strategies into practical learning experiences
- Develop systems and process training related to customer-facing platforms
- Partner with stakeholders to identify learning needs and align training deliverables
- Apply instructional design best practices
- Measure learning effectiveness using assessments and surveys
- Maintain accurate and current learning assets within the learning management system (LMS)
- Document and refine repeatable instructional design processes
- Collaborate with peers on the enablement and instructional design team
Requirements
- Bachelor’s degree in Instructional Design, Marketing, Communications, Education, or a related field, or equivalent experience designing and delivering training in a complex, customer-facing environment
- Minimum of 5 years of experience in training and instructional design, learning and development, or a related field
- Experience in the telecommunications industry, particularly with internet, voice, or related connectivity products and services
- Expertise in designing digital learning solutions such as e-learning, microlearning, videos, and blended learning programs
- Expertise using video production, animation, or multimedia tools
- Expertise facilitating virtual training sessions for diverse audiences
- Thorough understanding of adult learning principles and instructional design methodologies
- Experience working with a learning management system (LMS)
Benefits
- competitive medical, dental, vision, and life insurance
- employee assistance program
- 401K plan with company match
- comprehensive benefit program
- paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional designtraining developmentlearning effectiveness measuremente-learning designmicrolearningvideo productionanimationmultimedia toolsadult learning principlesinstructional design methodologies
Soft skills
collaborationfacilitationstakeholder engagementcommunicationorganizational skills