Lead Project Manager, Operational Support
Brightspeed
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
BigQuerySQL
About the role
- Managing projects impacting Field Operations Teams to include scheduling cross functional meetings, establishing goals and timelines and getting buy in from key stakeholders
- OCC support with system enhancements including JIRAs, upgrades, releases, etc., working knowledgeable of the BOSS system stack is a requirement
- Creating captivating & impactful presentations that effectively communicate complex business concepts in a visually appealing manner
- Working closely with the team to understand their goals and transform their ideas into compelling stories that resonate with audiences
- Translating business needs into engaging narratives to drive the success of standardization and efficiencies
- Managing key timelines and effectively communicate with various teams
- Connecting with diverse stakeholders and manage multiple initiatives simultaneously
- Gathering and analyzing data to assist in project approvals, tracking improvements and identifying trends
- Identifying opportunities for process improvement and efficiency gains
- Implementing best practices and methodologies
- Providing support to the team, including taking meeting notes, documenting key actions, and handling other administrative tasks
- Streamlining operations and ensuring that the team stays focused on their goals
- Building and maintaining strong relationships with stakeholders, including clients, internal teams, and leadership
- Effectively communicating project status and progress to all stakeholders
- Managing expectations and ensuring alignment with project goals and objectives
Requirements
- Bachelor’s degree or six years of equivalent practical work experience
- Excellent communication skills to translate business needs into engaging new processes and perspectives
- Strong organizational skills to manage key timelines and effectively communicate with various teams
- Good analytical skills including proficiency with Excel and other data analysis tools
- Telecom/Cable/Internet Service Provider industry experience
- Ability to work independently and as part of a team to ensure seamless collaboration and execution of projects
- Experience in a corporate setting, preferably in a similar role, to bring a deep understanding of the demands and challenges of the position
- Liaison with business stakeholders and Leadership to regularly update business knowledge content/repository
- Maintain organization best practices and design methods in PowerPoint, Google Slides, Adobe tools and other Infographic tools
- Ability to manage multiple projects simultaneously and prioritize effectively
- Proficiency in project management tools and methodologies
- BONUS POINTS FOR: Demonstrated practical experience in Lean Six Sigma methods and techniques
- Advanced analytical skills including experience with Power BI, SQL and Big Query
Benefits
- Competitive medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Voluntary benefits
- Paid time off
- Flexibility in work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisproject managementLean Six SigmaExcelPower BISQLBig Query
Soft skills
communicationorganizational skillsanalytical skillscollaborationrelationship buildingtime management