Operations Coordinator I
The Walt Disney Company
Operations Engineer II
Brightspeed
full-time
Posted on:
Location: North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ApolloSwitchingTCP/IP
About the role
- Managing and executing proactive maintenance tasks on network elements for voice, video, and data
- Developing and implementing plans for capacity augmentation as necessary
- Performing engineering and applied research to design and evaluate new projects
- Troubleshooting and resolving issues across IP, ATM, Ethernet, and TCP/IP networks, focusing on OSI Layers 1-3
- Configuring network equipment using CLI/TL1 commands and GUIs
- Analyzing and isolating problems at both the physical and logical layers
- Maintaining a thorough understanding of circuit and packet switching, the OSI reference model, frame relay, and ATM switching
- Communicating effectively with customers and team members to ensure a high level of service
- Working independently with minimal supervision while demonstrating flexibility and resourcefulness in challenging situations
Requirements
- Bachelor’s degree in Computer Science or related technical field, or equivalent work experience in data network operations, data communications networking, systems programming, or related fields
- Relevant telecommunications experience, particularly with HSI, data, and IPTV network elements
- Strong project management skills
- Proficiency in troubleshooting network issues
- Proficiency in Ethernet switches, routers, and their connectivity
- Solid understanding of OSI reference model, circuit switching, frame relay, and ATM switching
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite
- Good organizational skills and the ability to adapt to changing situations
- Bonus points for experience with vendor equipment such as ALU, Cisco, Juniper, Fujitsu, Calix, Adtran, Tellabs, or Ciena platforms
- Knowledge of routing protocols including ISIS, OSPF, and BGP
