Operations Engineer II

Brightspeed

full-time

Posted on: 8/30/2025

Origin: • 🇺🇸 United States • North Carolina

✨ AI Apply

Mid-LevelSenior

ApolloSwitchingTCP/IP

About the role

Managing and executing proactive maintenance tasks on network elements for voice, video, and data
Developing and implementing plans for capacity augmentation as necessary
Performing engineering and applied research to design and evaluate new projects
Troubleshooting and resolving issues across IP, ATM, Ethernet, and TCP/IP networks, focusing on OSI Layers 1-3
Configuring network equipment using CLI/TL1 commands and GUIs
Analyzing and isolating problems at both the physical and logical layers
Maintaining a thorough understanding of circuit and packet switching, the OSI reference model, frame relay, and ATM switching
Communicating effectively with customers and team members to ensure a high level of service
Working independently with minimal supervision while demonstrating flexibility and resourcefulness in challenging situations

Bachelor’s degree in Computer Science or related technical field, or equivalent work experience in data network operations, data communications networking, systems programming, or related fields
Relevant telecommunications experience, particularly with HSI, data, and IPTV network elements
Strong project management skills
Proficiency in troubleshooting network issues
Proficiency in Ethernet switches, routers, and their connectivity
Solid understanding of OSI reference model, circuit switching, frame relay, and ATM switching
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Good organizational skills and the ability to adapt to changing situations
Bonus points for experience with vendor equipment such as ALU, Cisco, Juniper, Fujitsu, Calix, Adtran, Tellabs, or Ciena platforms
Knowledge of routing protocols including ISIS, OSPF, and BGP