Staff Engineer – RCM

Brightside Health

Staff Engineer enhancing systems for eligibility, claims, and billing at Brightside Health. Collaborating with teams to develop solutions that improve patient understanding of coverage and expedite payments.

Posted 5/9/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

RubyRuby on RailsTypeScript

About the role

Key responsibilities & impact

Identify the highest-leverage problems in eligibility, claims, billing, or payer workflows.
Connect technical work to patient, operational, and business outcomes.
Use data to understand where systems are failing and whether your changes worked.
Build tools that help non-engineering teams move faster and make better decisions.
Simplify complex workflows without ignoring the realities of healthcare, insurance, and revenue cycle operations.
Help other engineers make better technical decisions.
Create clarity where there was ambiguity.
Ship work that is reliable, observable, and maintainable.

Requirements

What you’ll need

Significant experience shipping production software, typically gained over 10+ years or through equivalent high-impact experience.
Strong fluency with Ruby on Rails and modern TypeScript.
Solid relational database experience, including schema design, query performance, data modeling, and safe migrations.
Experience integrating with external APIs in production, including retries, idempotency, rate limits, partial failures, observability, and vendor quirks.
A track record of operating autonomously on ambiguous, cross-functional problems.
Strong product judgment: you can reason about user needs, operational workflows, edge cases, and tradeoffs.
Strong data instincts: you can use metrics, logs, database queries, dashboards, and product analytics to understand what is happening and whether a change helped.
Demonstrated ability to raise the bar of a team through code review, design review, mentorship, technical writing, or pattern-setting.
Excellent written communication, including design docs, RFCs, incident write-ups, rollout plans, and clear decision records.
Comfort working in regulated or high-trust systems where correctness, privacy, and auditability matter.

Benefits

Comp & perks

A competitive salary
Stock options so you have equity
Fully paid for comprehensive health care (medical, dental, vision)
Pet Insurance
Life Insurance & Short / Long Term Disability
401k Plan
Unlimited PTO and sick leave
Parental Leave
Work remotely and whatever schedule works best for you
Additional memberships and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Ruby on RailsTypeScriptrelational databasesschema designquery performancedata modelingAPI integrationobservabilitymetrics analysistechnical writing

Soft Skills

problem-solvingautonomyproduct judgmentdata instinctsmentorshipcommunicationclarity creationdecision-makingcross-functional collaborationdesign review