Account Executive

Brighton Health Plan Solutions

Account Executive managing client relationships for self-insured benefit plans at Brighton Health. Focused on client satisfaction, retention, and proactive communication for long-term success.

Posted 5/20/2026full-timeRemote • Arizona, Connecticut, Florida, Maryland, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, South Carolina, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the day-to-day client relationship for an assigned book of business (1000+ subscriber accounts)
Lead efforts to ensure client satisfaction, retention, and renewal
Communicate proactively with clients to anticipate needs, provide timely updates, and deliver actionable insights
Coordinate with Operations, Network Management, Analytics, Finance, Marketing, and Customer Service
Develop a deep understanding of each client’s strategic business objectives
Identify, escalate, and resolve issues, ensuring ownership through completion
Advocate for client needs
Leverage data and analytics to deliver insights
Lead the development and execution of strategies to expand client engagement
Maintain and update all client-related activities in Salesforce
Represent Brighton Health at client meetings and industry conferences

Requirements

What you’ll need

Bachelor’s degree in a related field
Minimum 5 years of experience in account management (1000+ subscriber accounts) or a related field
Proven track record in client retention and relationship management
Excellent communication, interpersonal, and problem-solving skills
Strong organizational and time-management skills
Proficiency in Salesforce and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Ability to travel 20%+

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Travel allowances

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient retentionrelationship managementdata analyticsstrategic planningproblem-solvingorganizational skillstime-management

Soft Skills

communicationinterpersonal skillsclient advocacy

Certifications

Bachelor’s degree