Brighton Health Plan Solutions

Account Executive

• Own the day-to-day client relationship for an assigned book of business (1000+ subscriber accounts)
• Lead efforts to ensure client satisfaction, retention, and renewal
• Communicate proactively with clients to anticipate needs, provide timely updates, and deliver actionable insights
• Coordinate with Operations, Network Management, Analytics, Finance, Marketing, and Customer Service
• Develop a deep understanding of each client’s strategic business objectives
• Identify, escalate, and resolve issues, ensuring ownership through completion
• Advocate for client needs
• Leverage data and analytics to deliver insights
• Lead the development and execution of strategies to expand client engagement
• Maintain and update all client-related activities in Salesforce
• Represent Brighton Health at client meetings and industry conferences