Bright Machines

Site Automation Engineer

Bright Machines

full-time

Posted on:

Location Type: Hybrid

Location: Florence • Kentucky • United States

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Tech Stack

Assembly

About the role

  • You will be responsible for multiple robotic assembly systems deployed to a major tech customer
  • You will be interacting with customer and customer manufacturing partner about performance of our equipment
  • You will be collecting customer feedback and sharing it within our organization as part of continuous improvement process and product roadmap development
  • You will be the primary interface between a team of remote technical experts and those on the line which includes field service engineers and customer production leads
  • Use your troubleshooting skills, live data, diagnostic tools, and customer feedback to assess hardware and software anomalies and determine corrective actions
  • Maintain status reports at various levels of detail and synthesis
  • Educate and train customers on device operation, maintenance, troubleshooting and repair
  • Provide excellent customer service, actively listen to customer concerns, and address issues

Requirements

  • Experience in an automation and robotics environment
  • Bachelor’s Degree (Mechanical or Electrical Engineering); Associate degree with equivalent years of experience may be considered.
  • Automation, robotics, and PLC experience
  • Understanding of Recipe Debug
  • Experience using Vision systems for inspection and point of interest interpolation
  • Confidence around electro-mechanical systems and a zest for diagnosing new systems with complex failure modes
  • Technical documentation experience (reading, creating, editing)
  • Ability to diagnose and repair complex mechanical systems
  • Capable of following electrical and mechanical drawings
  • Self-starter with ability to work productively with minimal supervision
  • Calm, collected demeanor and commitment to customer service
Benefits
  • Travel up to 10%, mostly for training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
roboticsautomationPLCRecipe DebugVision systemselectro-mechanical systemstechnical documentationmechanical systems diagnosiselectrical drawingsmechanical drawings
Soft Skills
customer serviceactive listeningtroubleshootingself-startercalm demeanorcommitment to servicecommunicationteam collaborationproblem-solvingtraining
Certifications
Bachelor’s Degree in Mechanical EngineeringBachelor’s Degree in Electrical EngineeringAssociate Degree in relevant field