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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Regulatory Compliance Monitoring, including the NCCP Act, ASIC Regulatory Guides, and AML/CTF Act, while effectively managing breaches, incidents, and operational risks. Capable of preparing clear risk reporting and delivering tailored compliance training across teams.
Highest-signal resume keywords
Regulatory Compliance MonitoringNCCP Act KnowledgeBreach and Incident ManagementRisk Governance ReportingOperational Risk Assessment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Regulatory ComplianceRisk ManagementIncident ManagementBreach ReportingAML/CTF Program ExecutionCustomer Due DiligenceTransaction MonitoringRisk Register MaintenanceControl TestingData Analysis
Soft Skills
Analytical SkillsWritten CommunicationCollaborationTrust BuildingPragmatic Approach
Industry Keywords
Consumer LendingNon-Bank LendingFinancial ServicesAFCA ProcessesPrivacy ActRegulatory Change MonitoringRisk CouncilGovernance FrameworkOperational Risk RegisterCompliance Training
About the role
Key responsibilities & impact- Regulatory Compliance Monitoring Maintain and continuously improve Bridgit’s compliance obligations register, mapping obligations under the NCCP Act, ASIC Regulatory Guides, National Credit Code, AML/CTF Act, Privacy Act and relevant ASIC/AFCA requirements.
- Design and execute a rolling compliance monitoring and testing plan across credit origination, servicing, collections and hardship processes.
- Monitor regulatory change, assess the impact on Bridgit’s products, policies, processes and controls, and work with relevant business owners to ensure required changes are implemented and tracked through to completion.
- Complaints, Breaches & Incident Management Support end-to-end management of the breach and incident register, including root cause analysis, remediation tracking and reportable situations assessment under RG 78.
- Partner with Customer Care on complaint themes and AFCA matters, identifying systemic issues and feeding insights back into policy and process design.
- Prepare breach and incident papers for the Risk Council and support timely regulatory notifications where required.
- AML/CTF & Financial Crime Support execution of Bridgit’s AML/CTF Program, including customer due diligence oversight, transaction monitoring support and annual reporting obligations.
- Assist with AUSTRAC reporting requirements and independent review coordination.
- Policy, Framework & Governance Support Own and maintain compliance-related policies (e.g. Complaints, Breach Reporting, AML/CTF, Privacy) in coordination with Legal & Compliance and Credit Risk.
- Support the Head of Credit Risk in maintaining and strengthening Bridgit’s Risk Management Framework and supporting effective risk governance and reporting across the business.
- Contribute a compliance lens to Bridgit’s hindsight assurance (QA Layer 3) work, supporting credit file reviews and reviewer calibration.
- Risk Governance & Operational Risk Support the Head of Credit Risk in the effective operation of the Risk Council, including preparation of papers, maintenance of action registers and tracking agreed actions through to completion.
- Support the identification, assessment and ongoing monitoring of operational risks across the business, working with first-line owners to ensure risks are clearly understood, appropriately assessed and effectively managed.
- Maintain and support the ongoing development of Bridgit’s operational risk register, including emerging risks, control effectiveness and remediation actions.
- Support the design, documentation and testing of key controls across material operational and compliance risks, identifying control gaps and working with business owners to establish and track remediation plans.
- Identify themes and trends across incidents, breaches, complaints and assurance findings, and ensure these insights inform risk reporting and process improvement.
- Prepare clear risk reporting for the Risk Council and Board, highlighting material risks, emerging trends, control weaknesses and overdue remediation actions.
- Support risk assessments and ongoing oversight of material third-party and outsourced service providers.
- Training & Culture Design and deliver compliance training for Credit Operations, Sales and Customer Care teams, tailored to role-based obligations.
- Act as a trusted, accessible point of contact for frontline teams raising compliance questions or concerns, fostering a speak-up culture.
Requirements
What you’ll need- 5+ years’ experience in a compliance, risk or regulatory role within consumer lending, non-bank lending or financial services.
- Sound working knowledge of the NCCP Act, ASIC Regulatory Guides, AML/CTF Act and Privacy Act as they apply to credit providers.
- Experience with breach and incident management, complaints handling and AFCA processes.
- Strong analytical skills, with the ability to translate regulatory obligations into practical, workable controls.
- Experience supporting risk governance forums and preparing clear, concise risk and compliance reporting for senior management or Board-level audiences.
- Experience identifying, assessing and monitoring operational risks and controls, including risk registers, incidents, remediation actions and emerging risks.
- Excellent written communication skills, comfortable preparing papers for governance forums such as a Risk Council or Board.
- A collaborative, pragmatic style — able to build trust with frontline and sales teams without diluting independence of the second line.
- Comfortable operating in a lean, fast-paced non-bank environment where processes and frameworks are still maturing.
Benefits
Comp & perks- Extra Leave – We offer birthday leave + an additional day of paid leave to be used for life events, celebrations, or just a mental health reset.
- Two Weeks from Anywhere – We encourage employees to work remotely from a location of their choice for two weeks each year.
- Learning and Development – All employees are encouraged and empowered to engage in professional development, including a number of learning initiatives run internally.
- Social Events – We have a jam-packed social scene, with events throughout the year to bring the team together!
