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Tech Stack
Tools & technologiesAWS
About the role
Key responsibilities & impact- Budget and Hardware Management: Own the laptop upgrade plan, procurement processes, and hardware inventory for all engineering staff.
- Vendor and License Management: Manage SaaS subscriptions, software licenses (e.g., Jira, GitHub, AWS), and act as the primary point of contact for external tech vendors.
- Data and KPI Reporting: Standardise and track key engineering metrics across all squads, building automated reporting dashboards to give leadership clear visibility into team health.
- Process and Tooling: Advise on the administration of our engineering productivity tools and standardise workflows to reduce friction for the engineering squads.
- Onboarding/Offboarding: Design and manage a seamless onboarding experience for new engineers, ensuring they have the right hardware, access, and documentation on day one.
- Strategic Support: Act as a sounding board for the CTO; draft initial plans ("straw-manning"), proposals, and rollout strategies for new operational initiatives.
- Cross-Functional Coordination: Serve as the engineering liaison for company-wide operational rollouts, partnering closely with HR, Finance, and IT.
Requirements
What you’ll need- 3+ years of experience in Engineering Operations, Technical Program Management (TPM), IT Operations, or Business Operations working closely with software engineering departments.
- Demonstrated experience managing hardware budgets, vendor relationships, and software licensing.
- A strong analytical mindset with experience tracking and reporting on operational KPIs, OKRs, or engineering delivery metrics.
- Experience overseeing engineering productivity tools (e.g., Jira, Confluence, GitHub) and optimising team workflows.
- Strong communication skills, with the ability to clearly explain operational and technical trade-offs to non-technical stakeholders.
- A proactive approach: you think from first principles and can break complex operational problems down to fundamentals rather than relying on default patterns.
- Ambitious and motivated to build robust fintech infrastructure within a growing business, bringing a positive, pragmatic attitude with strong interpersonal skills.
Benefits
Comp & perks- Extra Leave - We offer birthday leave + an additional day of paid leave to be used for life events, celebrations, or just a mental health reset.
- Two Weeks from Anywhere - We encourage employees to work remotely from a location of their choice for two weeks each year.
- Learning and Development - All employees are encouraged and empowered to engage in professional development, including a number of learning initiatives run internally.
- Social Events - We have a jam-packed social scene, with events throughout the year to bring the team together!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementhardware managementdata reportingKPI trackingprocess standardizationworkflow optimizationanalytical mindsetoperational KPIsengineering delivery metricstechnical program management
Soft Skills
strong communicationinterpersonal skillsproactive approachproblem-solvingcollaborationstrategic supportadaptabilityleadershiporganizational skillsanalytical thinking