Director, Quality Assurance

Bridgeway Benefit Technologies

Director of Quality Assurance leading QA teams and driving testing solutions at Bridgeway Benefit Technologies. Collaborating with Product, Engineering, and Operations to ensure quality throughout the SDLC.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

AzureCloud.NETPythonSDLCSelenium

About the role

Key responsibilities & impact

Lead as a hands-on, player–coach QA leader, contributing directly to test automation design, framework development, code reviews, and the resolution of complex quality and production issues
Define, implement, and evolve the overall QA strategy, standards, and best practices across manual and automated testing, ensuring alignment with business, regulatory, and customer requirements
Architect and scale modern automation frameworks and CI/CD-integrated testing solutions, driving increased test coverage, reliability, execution speed, and long-term maintainability
Own the end-to-end test lifecycle, including test planning, test case design, regression strategy, execution, defect management, and reporting, ensuring processes are repeatable, data-driven, and effective
Ensure comprehensive quality coverage across all testing dimensions, including functional, regression, integration, performance, and security testing
Embed quality deeply within Agile, Scrum, and DevOps workflows, promoting a shift-left testing culture focused on early validation, defect prevention, and continuous feedback throughout the SDLC
Leverage metrics and insights to drive decisions, providing clear visibility into quality trends, release readiness, risks, and outcomes to technical and executive stakeholders
Continuously improve QA processes, tooling, and execution, identifying bottlenecks and risks, piloting new technologies, prioritizing initiatives effectively, monitoring execution, and adjusting course as needed
Build, lead, and mentor a high-performing QA team, fostering a culture of collaboration, accountability, and continuous improvement
Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams
Build and maintain productive relationships across departments, navigating organizational complexity and silos
Lead and/or contribute to cross-functional initiatives and change efforts
Communicate clearly and persuasively, adapting messages for diverse technical and business stakeholders across levels and functions

Requirements

What you’ll need

7+ years of experience in software quality assurance, including 3+ years leading and managing QA teams delivering commercial software products (SaaS, on-prem, and/or mobile)
Proven experience leading in a hands-on technical leadership role, balancing people leadership with direct contribution to test automation, reviews, and complex quality issues
Strong technical expertise in test automation, including designing, building, and maintaining scalable, maintainable automation frameworks and contributing production-quality code
Proficiency in Python and working knowledge of the .NET framework
Deep experience with modern test automation tools and frameworks such as Playwright, Selenium WebDriver, TestNG, Cucumber, and SmartBear tools (TestComplete, ReadyAPI or similar)
Demonstrated experience integrating automated testing into CI/CD pipelines and DevOps toolchains (e.g., Azure DevOps or comparable platforms)
Hands-on experience with test management and defect tracking tools, and ownership of test planning, execution, and reporting practices
Strong analytical and problem-solving skills, with experience using quality metrics and data to assess risk, inform release decisions, and drive continuous improvement
Extensive experience delivering software in Agile/Scrum environments with frequent release cadences
Passion for modernizing QA practices, including automation-first strategies and movement toward cloud-native (PaaS) architectures
Bachelor's degree in Computer Science, Software Engineering or related discipline

Benefits

Comp & perks

This is a remote position, with occasional travel
East Coast candidates preferred

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

test automationautomation frameworksPython.NET frameworkPlaywrightSelenium WebDriverTestNGCucumberSmartBear toolsCI/CD

Soft Skills

leadershipcollaborationaccountabilitycommunicationanalytical skillsproblem-solvingmentoringadaptabilityrelationship buildingcontinuous improvement