Bridgeway Benefit Technologies

Platform Engineer

• Iteratively design and develop scalable, resilient, and efficient platform solutions using cloud services and modern software design frameworks.
• Create modular, reusable infrastructure using Terraform and related tools.
• Partner interdepartmentally and cross-functionally to strengthen DevOps practices through automation.
• Architect, develop, and maintain CI/CD pipelines for platform functions and customer needs at scale.
• Deliver solutions based on event-driven, object-oriented, and functional design patterns.
• Own the design and implementation of monitoring and logging solutions to ensure reliability and performance.
• Support the definition and maintenance of a lifecycle process for platform systems to ensure updates, patches, and security compliance.
• Apply deep expertise in platform engineering while leveraging cross-disciplinary knowledge to drive effective collaboration across development, operations, and security teams.
• Resolve cloud infrastructure issues quickly, analyze performance, and implement improvements.
• Analyze system performance and implement optimizations to improve speed, efficiency, and resource utilization.
• Anticipate and plan infrastructure scaling to meet the growing needs of the business.
• Apply a security-first approach, ensuring SOC, SOC2, HIPAA, NIST, and regulatory requirements are met.
• Implement and manage IAM, firewalls, and SIEM solutions.
• Integrate diverse and non-traditional systems to deliver practical, forward-thinking outcomes.
• Navigate challenges creatively and find effective solutions when conventional approaches fall short.
• Lead assigned projects, driving cross-team collaboration, execution delivery, and accountability.
• Write clean, efficient, and well-documented code while following best practices and established development standards.
• Take part in the on-call rotation to ensure the reliability and availability of platform services.
• Use generative AI tools such as Claude, Copilot, or ChatGPT to improve productivity and deliver high-quality outcomes.

Senior Platform Engineer

QA Engineer

• Analyze and understand business, product, infrastructure, and technical requirements to ensure comprehensive test coverage.
• Collaborate with cross-functional stakeholders to clarify requirements, identify risks, and ensure acceptance criteria are testable and automatable.
• Define testing strategies and approaches that align with DevOps and CI/CD practices.
• Identify testing scope, objectives, resources, timelines, and deliverables for automated and manual testing efforts.
• Design, develop, and maintain well-structured, reusable, and maintainable automated test cases and frameworks.
• Create and manage automated test scripts and test suites within Azure DevOps (ADO) or similar platforms.
• Execute and maintain automated and manual tests, including functional, regression, performance, usability, and security testing.
• Initiate and monitor automated test runs, analyze results, and validate test coverage for assigned scrum teams.
• Identify, document, prioritize, and track defects and inconsistencies, partnering closely with developers to troubleshoot issues and validate fixes.
• Develop a strong understanding of user story sizing, test planning, and test coverage within Agile and Scrum workflows.
• Maintain clear and detailed documentation of test plans, test cases, automation frameworks, and regression testing results.
• Prepare and communicate test results, regression reports, and quality metrics to technical and non-technical stakeholders.
• Actively contribute to the automation roadmap by identifying opportunities to increase automation coverage and improve testing efficiency.
• Recommend and implement process, tooling, and framework improvements to enhance the effectiveness, scalability, and reliability of the QA practice.
• Stay current with industry trends, tools, and best practices in test automation, quality engineering, and secure software development.

• Lead as a hands-on, player–coach QA leader, contributing directly to test automation design, framework development, code reviews, and the resolution of complex quality and production issues
• Define, implement, and evolve the overall QA strategy, standards, and best practices across manual and automated testing, ensuring alignment with business, regulatory, and customer requirements
• Architect and scale modern automation frameworks and CI/CD-integrated testing solutions, driving increased test coverage, reliability, execution speed, and long-term maintainability
• Own the end-to-end test lifecycle, including test planning, test case design, regression strategy, execution, defect management, and reporting, ensuring processes are repeatable, data-driven, and effective
• Ensure comprehensive quality coverage across all testing dimensions, including functional, regression, integration, performance, and security testing
• Embed quality deeply within Agile, Scrum, and DevOps workflows, promoting a shift-left testing culture focused on early validation, defect prevention, and continuous feedback throughout the SDLC
• Leverage metrics and insights to drive decisions, providing clear visibility into quality trends, release readiness, risks, and outcomes to technical and executive stakeholders
• Continuously improve QA processes, tooling, and execution, identifying bottlenecks and risks, piloting new technologies, prioritizing initiatives effectively, monitoring execution, and adjusting course as needed
• Build, lead, and mentor a high-performing QA team, fostering a culture of collaboration, accountability, and continuous improvement
• Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams
• Build and maintain productive relationships across departments, navigating organizational complexity and silos
• Lead and/or contribute to cross-functional initiatives and change efforts
• Communicate clearly and persuasively, adapting messages for diverse technical and business stakeholders across levels and functions

Senior Platform Engineer

QA Engineer

Director, Quality Assurance