Product Manager
Bridgeway Benefit Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
Swift
About the role
- Align product strategy to corporate goals and customer needs.
- Build, lead, and mentor a high-performing Product team, fostering a culture of collaboration, accountability, and continuous improvement. This includes hiring, setting and monitoring individual performance objectives, career development, performance appraisals, and providing regular feedback and coaching.
- Partner with Product Owners to build impactful roadmaps with clear objectives and long-term vision.
- Partner with Sales & Marketing, Professional Services, and Engineering to define, develop, market, sell and deliver the Product and the corresponding value proposition in alignment with the company's strategic direction.
- Collaborate with Sales and Finance to refine and drive product pricing models.
- Evaluate build vs. buy strategy and manage vendor relationships.
- Identify product enhancements that balance a favorable return on investment with customer needs and ensure that products are profitable; define and hit revenue and margin targets.
- Perform product analysis to measure how well products are doing in the market, to include win/loss analysis, profitability, planned revenue, customer satisfaction, and market share; take swift action to address product usage concerns.
- Lead the decision-making process on product prioritization.
- Establish Product Charters with key requirements and clear scope definition.
- Coordinate and perform tasks as needed in support of a product development lifecycle.
- Partner with Product Owners and Engineering to communicate product requirements, determine viable development strategies, and to ensure successful development and product launch.
- Lead Voice of the Customer programs; select representative set of customers, decide on approach, execute sessions, and distill feedback into product decisions.
- Author product marketing documents including Product Overviews, Product Highlights, and Product Release Bulletins; contribute content to monthly customer newsletter, blog postings and other product related updates to customer portal.
- Support the Sales team efforts through presentations, demonstrations, RFP responses, prospect and customer visits, competitive write-ups, white papers, and event support.
- Mentor and guide lesser experienced product resources.
Requirements
- 8+ years of product management and/or product development experience, preferably in a software development environment
- 3+ years of experience managing a team delivering commercial (SaaS) software products to market
- Specific experience in Taft-Hartley, commercial benefits administration, or healthcare industries is highly desired
- Experience performing actionable, data driven customer research and turning that research into customer experience and product improvements
- Experience in developing product-focused marketing materials
- Proven expertise in problem solving, decision making, time management and leadership in a fast-paced, high-pressure environment
- Energetic, self-motivated, strong leader who can prioritize well and communicate clearly
- Strong interpersonal, persuasion, empathy, and facilitation skills with people of different levels, backgrounds, and personality styles
- Strong oral and written communications skills, including Presentation skills
- Experience following an agile development lifecycle; experience with Scrum, Lean, Kanban, SAFe or other agile methods is strongly preferred
- Bachelors in Business, Information Technology, Marketing, or related field
- Pragmatic Marketing certification a strong plus.
Benefits
- This is a remote position with up to 20% travel
- East coast candidates strongly preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct developmentSaaSdata driven customer researchproduct marketingagile development lifecycleScrumLeanKanbanSAFe
Soft skills
problem solvingdecision makingtime managementleadershipprioritizationcommunicationinterpersonal skillspersuasionempathyfacilitation
Certifications
Pragmatic Marketing certification