Customer Service Advisor
Bridgestone EMEA
full-time
Posted on:
Location Type: Office
Location: Nîmes • France
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About the role
- Greet customers in person and by phone
- Inform customers about products and services
- Perform an initial diagnosis on vehicles
- Prepare estimates, repair orders, and invoices, and handle vehicle handovers
- Handle complaints
- Maintain the customer database and enter information into the dedicated software
- Carry out the administrative management of sales activities
- Organize sales activities according to objectives set by management
- Apply the company’s current quality procedures
- Organize and oversee showroom/display areas
- Schedule workshop interventions
Requirements
- Team player
- Attention to detail
- Ideally have experience in customer relations
- Strong interpersonal skills and commercial awareness
Benefits
- Fixed salary + variable pay
- Meal vouchers
- RTT (compensatory time off)
- Supplementary health insurance
- CSE (works council benefits)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
initial diagnosisrepair ordersinvoicescustomer database managementadministrative managementsales activities organizationquality procedures applicationshowroom organizationworkshop scheduling
Soft Skills
team playerattention to detailcustomer relations experienceinterpersonal skillscommercial awareness