AI Operations Manager

Bridgepoint Investment Banking

AI Operations Manager at Bridgepoint, managing internal AI workflows and training users across the firm. Supporting adoption and providing operational excellence in AI integration.

Posted 6/11/2026full-timeOmaha • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PythonVBA

About the role

Key responsibilities & impact

Own internal adoption of Claude Enterprise and every custom workflow our specialist partners ship. Train users across the firm, both the technically fluent and the technically reluctant, on what is available, how to use it well, and where AI fits in their day.
Bridge technical and non-technical team members. Help senior team members who do not write code see how AI can change their workflows. Help technical team members get past the rough edges and into productive use.
Operate the workflows in production: monitor usage, gather user feedback, triage bugs and feature requests, surface them to our specialist partners with the context they need, and close the loop with users when fixes ship.
Light technical work: write small Python scripts and Excel automations where they bridge a gap or unblock a workflow. Debug AI skills when they misbehave. Maintain the shared workspace structures the AI tools depend on.
Manage the Claude Enterprise account: seat management, settings, billing reconciliation, access controls, security policy compliance with our IT partners, and quarterly platform reviews with our specialist partners.
Surface the next wave of opportunities by being embedded with the team long enough to see where time is being wasted. Propose ideas; help scope and prioritize them.
Represent Bridgepoint in working sessions with our outside AI specialists: translate business needs into technical asks, and translate technical proposals back into business outcomes.
(For the right candidate) coordinate with firm leadership and the AI specialists to help build and implement new workflows, not as the lead developer, but as the connective tissue between what the firm needs and what gets built.

Requirements

What you’ll need

5–10 years of private-sector operations experience. Industry is open; we care about the operational instincts, the comfort working across functions, and the track record of making things run better.
You are a generalist, not a software developer. We are explicitly not hiring a software engineer. We are hiring someone who has lived on the business side, picked up technical skills along the way, and can move comfortably between the two.
A technical orientation. You are the person on your current team who figures out the new tool first. You like working with technology, you are curious about how things work under the hood, and learning a new system is not intimidating.
Excel power user. You can build and maintain complex models, you are comfortable with messy real-world spreadsheets, and you are not afraid of VBA when it is the right tool.
Working Python literacy. You do not need to be a developer, but you can read Python comfortably, write small scripts to automate a repetitive task, install a package, and debug an error message.
Comfort with AI tooling. You have used Claude (or a comparable AI assistant) seriously enough to have opinions about prompt structure, when AI works and when it does not, and what makes a workflow worth automating versus leaving alone.
A genuine ability to teach. Half this job is helping colleagues (some highly technical, some not at all) get past their resistance or uncertainty and into productive use. Patience, clarity, and a knack for meeting people where they are matter as much as any technical skill.
A bias toward shipping. You would rather get a workflow 80% solved this week than wait six months for the perfect solution.
Strong written and verbal communication. Half this job is helping team members articulate what they need; the other half is helping outside specialists understand what the team actually does all day.
Direct experience administering a SaaS platform at a small-to-mid-sized firm.
Experience training adult professionals on new tools, especially in a setting where the trainees ranged from very technical to not at all technical.
A track record of being the person a team brought in to "figure out the new system" or "get this tool working for us."

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Bridgepoint Investment Banking Website LinkedIn All Job Openings 11 - 50 employees Bridgepoint Investment Banking is a market-leading boutique investment bank that serves clients over their corporate lifecycles by providing capital raising and M&A advisory solutions. We serve clients globally across a range of focus sectors. AI Operations Manager Job not on LinkedIn 🔥 29 minutes ago 🏢🏡 Omaha – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤖 Artificial Intelligence Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own internal adoption of Claude Enterprise and every custom workflow our specialist partners ship. Train users across the firm, both the technically fluent and the technically reluctant, on what is available, how to use it well, and where AI fits in their day.
Bridge technical and non-technical team members. Help senior team members who do not write code see how AI can change their workflows. Help technical team members get past the rough edges and into productive use.
Operate the workflows in production: monitor usage, gather user feedback, triage bugs and feature requests, surface them to our specialist partners with the context they need, and close the loop with users when fixes ship.
Light technical work: write small Python scripts and Excel automations where they bridge a gap or unblock a workflow. Debug AI skills when they misbehave. Maintain the shared workspace structures the AI tools depend on.
Manage the Claude Enterprise account: seat management, settings, billing reconciliation, access controls, security policy compliance with our IT partners, and quarterly platform reviews with our specialist partners.
Surface the next wave of opportunities by being embedded with the team long enough to see where time is being wasted. Propose ideas; help scope and prioritize them.
Represent Bridgepoint in working sessions with our outside AI specialists: translate business needs into technical asks, and translate technical proposals back into business outcomes.
(For the right candidate) coordinate with firm leadership and the AI specialists to help build and implement new workflows, not as the lead developer, but as the connective tissue between what the firm needs and what gets built. 🎯 Requirements
5–10 years of private-sector operations experience. Industry is open; we care about the operational instincts, the comfort working across functions, and the track record of making things run better.
You are a generalist, not a software developer. We are explicitly not hiring a software engineer. We are hiring someone who has lived on the business side, picked up technical skills along the way, and can move comfortably between the two.
A technical orientation. You are the person on your current team who figures out the new tool first. You like working with technology, you are curious about how things work under the hood, and learning a new system is not intimidating.
Excel power user. You can build and maintain complex models, you are comfortable with messy real-world spreadsheets, and you are not afraid of VBA when it is the right tool.
Working Python literacy. You do not need to be a developer, but you can read Python comfortably, write small scripts to automate a repetitive task, install a package, and debug an error message.
Comfort with AI tooling. You have used Claude (or a comparable AI assistant) seriously enough to have opinions about prompt structure, when AI works and when it does not, and what makes a workflow worth automating versus leaving alone.
A genuine ability to teach. Half this job is helping colleagues (some highly technical, some not at all) get past their resistance or uncertainty and into productive use. Patience, clarity, and a knack for meeting people where they are matter as much as any technical skill.
A bias toward shipping. You would rather get a workflow 80% solved this week than wait six months for the perfect solution.
Strong written and verbal communication. Half this job is helping team members articulate what they need; the other half is helping outside specialists understand what the team actually does all day.
Direct experience administering a SaaS platform at a small-to-mid-sized firm.
Experience training adult professionals on new tools, especially in a setting where the trainees ranged from very technical to not at all technical.
A track record of being the person a team brought in to "figure out the new system" or "get this tool working for us." Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Manager, Automations, Data and AI 🕒 April 9 Conagra Brands 10,000+ employees 👥 B2C 🛒 Retail Website LinkedIn All Job Openings Manager of Automation, Data, and AI leading internal development teams and overseeing offshore partners at Conagra Brands. Focusing on building high-quality automation and data solutions for business outcomes. 🏢🏡 Omaha – Hybrid 💵 $107k - $156k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤖 Artificial Intelligence 🦅 H1B Visa Sponsor View More Artificial Intelligence Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

PythonExcelVBAAI toolingworkflow automationdebuggingSaaS administrationdata modelinguser trainingtechnical documentation

Soft Skills

teachingcommunicationpatienceclarityproblem-solvingcollaborationadaptabilityoperational instinctscuriositybias toward shipping