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Tech Stack
Tools & technologiesERPOracleSOAPSQL
About the role
Key responsibilities & impact- Provide N2/N3 support to users of the ERP TOTVS Protheus;
- Maintain and support the Protheus environment (AppServer, DBAccess, SmartClient and integrations);
- Diagnose and resolve incidents by analyzing logs, tables and the database;
- Monitor jobs, automated routines and system interfaces;
- Apply updates, patches (UPDs) and environment parameterizations;
- Develop and maintain customizations in ADVPL, including routines, reports and integrations;
- Support integrations via APIs, REST and SOAP, performing troubleshooting when necessary;
- Ensure compliance with SLAs for ticket response and resolution;
- Document solutions, procedures and system improvements;
- Support ERP implementation projects, system enhancements and provide technical support to the team.
Requirements
What you’ll need- Bachelor’s degree in Data Processing, Systems Analysis, Computer Science or a related field;
- Experience with the ERP TOTVS Protheus;
- Knowledge of ADVPL programming language;
- Experience with Protheus architecture (AppServer, DBAccess and SmartClient);
- Knowledge of databases such as SQL Server, Oracle or similar;
- Experience with integrations via APIs, REST and SOAP;
- Functional knowledge of Protheus modules such as Inventory, Costing, Purchasing, Production Planning and Control (PCP), GFE and WMS;
- Knowledge of SQL and APSDU;
- Analytical, organized profile with strong problem-solving skills;
- Experience in system maintenance, handling support tickets and N2/N3 support will be considered a plus.
Benefits
Comp & perks- Meal voucher
- Food allowance and/or basic grocery basket
- Health and dental care
- Pharmacy discount program
- Group life insurance
- Transportation voucher or mobility allowance
- Profit sharing (PLR)
- Gympass
- Discount on supplements.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ADVPLSQL ServerOracleAPSDUAPIsRESTSOAPProtheus architectureProtheus modulessystem maintenance
Soft Skills
analytical skillsorganizational skillsproblem-solving skills
Certifications
Bachelor’s degree in Data ProcessingBachelor’s degree in Systems AnalysisBachelor’s degree in Computer Science
