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Account Manager – Specialties, Material Science
BrenntagAccount Manager responsible for managing sales efforts and customer satisfaction in chemical distribution. Focus on customer business development and maximizing sales in assigned territory.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer-centric sales capabilities with a focus on business development, strategic thinking, and effective communication. Proficient in utilizing CRM systems and data analysis to drive sales growth and customer satisfaction.
Highest-signal resume keywords
Customer Business DevelopmentSales Strategy DevelopmentCRM System ProficiencyCommunication SkillsNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementMarket AnalysisData AdministrationValue-Based PricingCustomer Segmentation
Soft Skills
Self-ManagementCustomer-Centric MindsetStrategic Thinking
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointCRM SystemsBrenntag Connect
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Chemical DistributionSales CapacityCustomer RetentionCross-SellingStakeholder Engagement
About the role
Key responsibilities & impact- Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit.
- Utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure customer satisfaction.
- Identify selling opportunities and act upon opportunities that offer maximum potential and/or gross profit.
- Uphold Brenntag’s core values and focus on customer excellence.
- Customer Business Development for assigned territory (65%).
- Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
- Identify customer potentials for cross- and range-selling to existing customers and engage relevant stakeholders.
- Set strategies and targets for growth of customers in assigned territory.
- Frequently conduct customer visits and prepare the meetings using all available tools and reports.
- Manage spot business/rush offers, get support from Commercial Assistant when necessary.
- Liaise with relevant stakeholders to create timely solutions for the customer.
- Conduct market studies on potential new product opportunities by contacting customers.
- Leverage Brenntag Connect to generate and maximize sales.
- New customer generation (10%).
- Spot opportunities for launching sales projects in cooperation with other departments.
- Identify and prioritize prospective customers.
- Liaise with Brenntag Essentials sales staff on customers with new business opportunities.
- Sales & General Admin (15%).
- Set and maximize prices considering value-based pricing and customer segmentation within guidelines.
- Ensure appropriate data administration and documentation in the local CRM system.
- Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function.
Requirements
What you’ll need- Sound computer skills in the use of Microsoft Excel, Word, PowerPoint and CRM systems
- Superior communication and negotiation skills
- Strong commercial understanding
- High self-management capabilities
- Customer-centric mindset, focusing on creating a positive experience for the customer
- Basic level of strategic thinking (business development, opportunities)
- Frequent travel required as per business needs
- Valid driver’s license with clean driving record
- Preferably Post-Secondary Education with a focus in Business, Science or equivalent
- Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role)
- Product, technical and market knowledge of respective Industry/ Application.
Benefits
Comp & perks- Paid parental leave
- Education assistance program
- Employee assistance program
- Various healthcare plan options
- 401(k)