Account Manager

• Promote Brenntag’s specialty product range and services to all current and prospective customers within a designated area and market.
• Deliver sustainable profitable growth through taking the lead on customer management, lead generation and conversion of new business.
• Establish and maintain a visit/contact schedule in line with account value, competitive risk and customer support requirements.
• Manage accounts against set targets, including mandatory face to face sales call quotas each month.
• Accurately document customer meetings and establish rigorous follow-up mechanisms to maintain momentum and close sales deals.
• Maintain the CRM (Customer Relationship Management) database.
• Communicating with relevant members of the team to follow up any actions following a customer interaction.
• Maintain Customer Pricing, update the quotations, and negotiate where needed.
• Liaise with Technical Sales Managers and Industry Market Managers to maximize sales opportunities.
• Arrange and attend customer joint visits with other stakeholders.
• Proactively liaise with Internal Stakeholders to resolve customer queries/issues promptly.
• Build customer loyalty and develop knowledge of their business activity.
• Prepare and complete monthly reports for the respective sales area with insight into customers activity, market, and competitor information.
• Analyze sales performance trends and react accordingly.

External Account Manager – Homecare I&I

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Hard skills

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Certifications