Sales Support Specialist – Personal Care

Brenntag

Sales Support Specialist assisting the outside sales team in customer service and data management. Responsible for maintaining sales related information and assisting in customer requests.

Posted 4/30/2026full-timeIllinois, New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Sales Support Processes sample requests
Follows up on samples / backorders
Assists with next steps and action items as required by the business
Develops working knowledge of the top customers for each salesperson and assist the sales team in further development of those accounts
Assists with customer requests / documents
Assists in tracking KPI’s for Account Managers as determined by the Sales Managers
Assists in keeping Opportunities updated in CRM
Assists in tracking Special Pricing Requests (SPR) business pull through
Helps track and assists with the execution of sales growth plans
Assists with Gross Profit (GP) percentage tracking and in the proactive correction of declining profits where possible

Requirements

What you’ll need

Bachelor’s degree preferred, or 5 years + of relevant experience in customer service
Computer Skills
Database software
Learn ERP System
Spreadsheet software
Word Processing software
SalesForce Experience is an asset

Benefits

Comp & perks

Competitive pay and incentives
Various healthcare plan options
401(k)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer serviceKPI trackingsales growth planningGross Profit trackingsample request processingbackorder managementopportunity management

Soft Skills

communicationorganizationalteam collaborationproblem-solving

Certifications

Bachelor's degree