Brenntag

Account Manager

Brenntag

full-time

Posted on:

Location Type: Hybrid

Location: Anchorage • Alaska • United States

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About the role

  • Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
  • Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff).
  • Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
  • Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.
  • Manage spot business/ rush offers, get support from Commercial Assistant when necessary.
  • Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/ Product Management for Pricing topics).
  • Act as major point of contact to customers in assigned territory in all commercial matters.
  • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
  • Leverage Brenntag Connect to generate and maximize sales.
  • Spot opportunities for launching sales projects in cooperation with other departments like Product Management.
  • Identify and prioritize prospective customers.
  • Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
  • Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.
  • Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).

Requirements

  • Preferably Post-Secondary Education with a focus in Business, Science or equivalent.
  • Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).
Benefits
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)​
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales strategycustomer retentioncross-sellingnegotiationmarket analysisvalue-based pricingcustomer segmentationdata administrationCRM systemssales planning
Soft Skills
customer satisfactionstakeholder engagementcommunicationcoordinationlead nurturingproblem-solvingrelationship managementorganizational skillsteam collaborationadaptability
Certifications
Post-Secondary Education in BusinessPost-Secondary Education in Science