Brenntag

Senior Manager, Customer Engagement – Distribution Experience

Brenntag

full-time

Posted on:

Location Type: Hybrid

Location: Wayne • Pennsylvania • United States

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Job Level

Senior

About the role

  • Lead and Empower Regional Teams
  • Partner with Business Units to Drive Market-Aligned Service
  • Deliver Tailored, Customer-Centric Solutions
  • Strengthen Relationships and Build Trust
  • Collaborate for Business Alignment and Impact
  • Drive Customer Experience Excellence
  • Respond with Agility and Ownership
  • Report, Analyze, and Share Insights
  • Simplify and Streamline for Efficiency

Requirements

  • Extensive experience in customer engagement, account management, or customer experience leadership within a global or regional context.
  • Solid understanding of the market landscape, competitive dynamics, and customer expectations within relevant industries.
  • Experience partnering with cross-functional business units to align customer service with strategic objectives.
  • Strong analytical skills with the ability to translate insights into practical, customer-focused actions.
  • Excellent written and verbal communication skills with a strong presence in customer and internal discussions.
Benefits
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options
  • 401(k)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipcustomer engagementaccount managementcustomer experiencerelationship buildingcollaborationagilityanalytical skillscommunication skillscustomer-centric solutions