Brenntag

Account Manager – Specialties HI&I

Brenntag

full-time

Posted on:

Location Type: Remote

Location: Remote • New Jersey, New York, Pennsylvania • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels)
  • Identify customer potentials, i.e., opportunities for cross-and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff)
  • Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager
  • Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals
  • Manage spot business/rush offers, get support from Commercial Assistant when necessary
  • Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics)
  • Act as major point of contact to customers in assigned territory in all commercial matters
  • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand
  • Leverage Brenntag Connect to generate and maximize sales
  • Spot opportunities for launching sales projects in cooperation with other departments like Product Management
  • Identify and prioritize prospective customers
  • Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline
  • Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities
  • Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management
  • Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects)
  • Update and maintain customer opportunity pipelines and potentials in the CRM system
  • Complete sales and revenue-related reporting
  • Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function
  • Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements

Requirements

  • Preferably Post-Secondary Education with a focus in Business, Science or equivalent
  • Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role)
Benefits
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales objectivescustomer retentioncross-sellingrange-sellingsales planmarket studiesvalue-based pricingdata administrationCRM systemsales reporting
Soft skills
customer satisfactionnegotiationstakeholder engagementcommunicationstrategic planninglead nurturingcollaborationforecastingproblem-solvingcustomer relationship management