Financial Planning and Analysis

• The Director of Financial Operations is a key executive leader responsible for the strategic and operational excellence of Breakwater’s client service delivery.
• You will lead a team of people leaders (Pod Leaders) and oversee a 60+ person division of bookkeepers, accountants, assistants, and specialists.
• This role reports directly to the COO.
• Ensure scalable, high-quality work across all client engagements by driving workflow consistency, capacity alignment, operational innovation, and exceptional client experiences.
• Own executive-level relationships with top-tier clients to ensure satisfaction, retention, and proactive communication.
• Ensure high-quality, timely delivery of services aligned to client agreements.
• Lead and mentor Pod Leaders through clear expectations, coaching, and operational guidance.
• Drive workflow innovation, operational efficiency, and team capacity alignment.
• Represent Breakwater externally through presentations, thought leadership, and industry involvement.

Director of Financial Operations – Accounting Services, Client Delivery Leader

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