Customer Success Manager

• Support the Senior Manager of Data, Insights, and IS
• Support data hygiene, imports, and documentation across Raiser’s Edge NXT and Engaging Networks
• Clean and standardize constituent and gift data; dedupe and resolve record conflicts.
• Document procedures and update the Data Governance knowledge base.
• Build/refresh simple lists, queries, and reports; verify results.
• Support meeting prep for the Data Governance Committee (notes, follow-ups).
• Participate in department meetings
• Work on additional projects as requested

CRM Data Insights Intern

Head of Customer Success

CRM Specialist

Customer Success Manager, Director – Consumer Business Services, Enterprise/Travel, Transportation, Hospitality

Lead Domain Architect – Service Operations, CRM