
Senior Staff Software Engineer – Agentic AI
Bread Financial
full-time
Posted on:
Location Type: Hybrid
Location: Columbus • New York • Ohio • United States
Visit company websiteExplore more
Salary
💰 $155,600 - $333,300 per year
Job Level
About the role
- Design and enhance multi-agent frameworks and LLM-powered autonomous systems using goal schemas, planner-executor patterns, and well-defined policy enforcement points
- Contribute to the definition and implementation of agent state and memory architectures (short-/long-term, episodic, semantic) with strong PII-minimization practices and appropriate TTL strategies
- Implement and refine ReAct, CoT, and ToT reasoning loops, and help standardize their use across agent workflows
- Build offline and online evaluation signals using curated golden datasets
- Contribute to defining and implementing agent-to-agent communication protocols using frameworks like LangGraph, AutoGen, or CrewAI
- Measure and improve agent decision reliability using tools such as LangSmith, Arize Phoenix, and Weights & Biases
- Design deterministic tool-chaining patterns with appropriate fallbacks, and implement safeguards including idempotency, retries, and circuit-breaker logic
- Contribute to integrating grounding techniques to ensure accurate and reliable agent behavior
- Architect and implement safety controls such as scoped tool access, allow/deny actions, validators, red-team hooks, and human-escalation paths
- Use AgentSpec to define and apply Policy Enforcement Points (PEPs) that prevent high-risk or irreversible agent actions
- Operate and scale production agentic AI platforms on Kubernetes by defining agent-centric SLOs, instrumenting deep telemetry (reasoning quality, hallucination rates, tool latency), and supporting on-call through agent-assisted triage, automated rollback/roll-forward, and human-gated controls
- Establish enterprise safety guardrails, ethical guidelines, and compliance standards to ensure agents operate within legal, regulatory, and organizational boundaries, especially in high-risk or financial workflows
- Partner with Product to shape AI strategy and agent user experiences, and collaborate with data and backend teams to ensure agents access high-quality, real-time data across SQL systems, CRMs, SaaS platforms, APIs, and event streams within existing architectures
- Communicate complex agentic concepts—such as CoT, RAG, and safety controls—to non-technical stakeholders to build trust and organizational readiness
- Model resilience around model failures and promote AI-native engineering practices, including prompt design and evaluation techniques, across teams
Requirements
- Bachelor’s Degree in Computer Science or related field of study
- 12+ years of experience in Software Engineering including 2+ years in AI/ML, LLMs, agent-based systems or large-scale distributed systems (e.g., LLM-powered applications, LangChain, LangGraph, AutoGen) and 3+ years of experience implementing IaC (Terraform or Ansible)
- Master’s Degree in Computer Science or related field of study preferred
- 15+ years of experience in Software Engineering including 3+ years of experience in AI/ML, Generative AI, or agentic systems (e.g., LLM-powered applications, LangChain, LangGraph, AutoGen), 4+ years of experience in Fintech/payments integrations; PCI and data protection familiarity
- 4+ years of experience in implementing IaC (Terraform or Ansible)
Benefits
- medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability)
- Six weeks of 100% paid parental leave for eligible parents
- Enroll in Bread Financial’s 401(k) plan
- 11 paid holidays
- Flexible Time Off (FTO) program
- 80 hours of Paid Sick and Safe Time (PSST) upon hire and at the beginning of each subsequent calendar year for most associates
- Purchase company stock during offering periods in June and December
- Eligible for an annual incentive bonus based on individual and company performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
multi-agent frameworksLLM-powered autonomous systemsgoal schemasplanner-executor patternspolicy enforcement pointsagent state architecturesmemory architecturesReActCoTToT reasoning loops
Soft Skills
communicationcollaborationorganizational readinesstrust buildingresilience modeling
Certifications
Bachelor’s Degree in Computer ScienceMaster’s Degree in Computer Science