Bread Financial

Senior Staff Software Engineer – Agentic AI

Bread Financial

full-time

Posted on:

Location Type: Hybrid

Location: ColumbusNew YorkOhioUnited States

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Salary

💰 $155,600 - $333,300 per year

Job Level

About the role

  • Design and enhance multi-agent frameworks and LLM-powered autonomous systems using goal schemas, planner-executor patterns, and well-defined policy enforcement points
  • Contribute to the definition and implementation of agent state and memory architectures (short-/long-term, episodic, semantic) with strong PII-minimization practices and appropriate TTL strategies
  • Implement and refine ReAct, CoT, and ToT reasoning loops, and help standardize their use across agent workflows
  • Build offline and online evaluation signals using curated golden datasets
  • Contribute to defining and implementing agent-to-agent communication protocols using frameworks like LangGraph, AutoGen, or CrewAI
  • Measure and improve agent decision reliability using tools such as LangSmith, Arize Phoenix, and Weights & Biases
  • Design deterministic tool-chaining patterns with appropriate fallbacks, and implement safeguards including idempotency, retries, and circuit-breaker logic
  • Contribute to integrating grounding techniques to ensure accurate and reliable agent behavior
  • Architect and implement safety controls such as scoped tool access, allow/deny actions, validators, red-team hooks, and human-escalation paths
  • Use AgentSpec to define and apply Policy Enforcement Points (PEPs) that prevent high-risk or irreversible agent actions
  • Operate and scale production agentic AI platforms on Kubernetes by defining agent-centric SLOs, instrumenting deep telemetry (reasoning quality, hallucination rates, tool latency), and supporting on-call through agent-assisted triage, automated rollback/roll-forward, and human-gated controls
  • Establish enterprise safety guardrails, ethical guidelines, and compliance standards to ensure agents operate within legal, regulatory, and organizational boundaries, especially in high-risk or financial workflows
  • Partner with Product to shape AI strategy and agent user experiences, and collaborate with data and backend teams to ensure agents access high-quality, real-time data across SQL systems, CRMs, SaaS platforms, APIs, and event streams within existing architectures
  • Communicate complex agentic concepts—such as CoT, RAG, and safety controls—to non-technical stakeholders to build trust and organizational readiness
  • Model resilience around model failures and promote AI-native engineering practices, including prompt design and evaluation techniques, across teams

Requirements

  • Bachelor’s Degree in Computer Science or related field of study
  • 12+ years of experience in Software Engineering including 2+ years in AI/ML, LLMs, agent-based systems or large-scale distributed systems (e.g., LLM-powered applications, LangChain, LangGraph, AutoGen) and 3+ years of experience implementing IaC (Terraform or Ansible)
  • Master’s Degree in Computer Science or related field of study preferred
  • 15+ years of experience in Software Engineering including 3+ years of experience in AI/ML, Generative AI, or agentic systems (e.g., LLM-powered applications, LangChain, LangGraph, AutoGen), 4+ years of experience in Fintech/payments integrations; PCI and data protection familiarity
  • 4+ years of experience in implementing IaC (Terraform or Ansible)
Benefits
  • medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability)
  • Six weeks of 100% paid parental leave for eligible parents
  • Enroll in Bread Financial’s 401(k) plan
  • 11 paid holidays
  • Flexible Time Off (FTO) program
  • 80 hours of Paid Sick and Safe Time (PSST) upon hire and at the beginning of each subsequent calendar year for most associates
  • Purchase company stock during offering periods in June and December
  • Eligible for an annual incentive bonus based on individual and company performance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
multi-agent frameworksLLM-powered autonomous systemsgoal schemasplanner-executor patternspolicy enforcement pointsagent state architecturesmemory architecturesReActCoTToT reasoning loops
Soft Skills
communicationcollaborationorganizational readinesstrust buildingresilience modeling
Certifications
Bachelor’s Degree in Computer ScienceMaster’s Degree in Computer Science