Senior Coordinator, Program Operations

Braven

Senior Coordinator managing program operations for Braven, supporting the Leadership & Career Accelerator course in Chicago. Responsible for program logistics, communications, and team collaboration.

Posted 5/1/2026full-timeChicago • Illinois • 🇺🇸 United StatesSenior💰 $47,000 - $58,700 per yearWebsite

About the role

Key responsibilities & impact

Prepare weekly Fellow communications using the Weekly Email Fellow Templates, ensuring accurate links and inclusion of all region-specific announcements
Prepare weekly Leadership Coach (LC) communications using the Weekly Email LC Templates, ensuring accurate links and inclusion of all region-specific announcements
Prepare cohort discussion board threads in the course
Support discussion board management in the course
Manage site inbox (using regional inbox templates as needed)
Assist in the process by reviewing case note completion weekly and data analysis to identify trends
Review the grader playbook data weekly to identify trends at the site
Assign weekly LC subs and share the weekly coverage report
Serve as a Substitute LC as needed (last option)
Coordinate in-person Learning Lab logistics, including space, materials, food, and other logistics
Support with weekly Learning Lab execution and breakout room management
Ensure Learning Lab (LL) decks are accessible (i.e., creating PDFs, utilizing software like Grackle)
Reconcile weekly Learning Lab attendance for Fellows and publish in the course
Maintain Google Calendar for the site
Support with the weekly Learning Lab observation schedule and observations
Project management of the Jira Accelerator Execution Project
Provide planning, execution, and on-site support for virtual and in-person Fellow recruitment events, including but not limited to information sessions, tabling, and relationship-building with recruitment partners
Execute and/or assist with ad-hoc program-related projects and tasks
Provide planning, execution, and on-site support for partner engagements (i.e., summer engagements with partners, etc.)
Other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree
1-3 years of administrative experience
Extraordinary organization skills and attention to detail
Strong customer service ethic with the ability to proactively anticipate questions and concerns
Strong critical thinking, written, and interpersonal communication skills are necessary
Ability to manage multiple projects concurrently and independently
Proficiency in Microsoft Suite applications (Outlook, Word, Excel, PowerPoint), G-Suite (Google Drive, Google Docs, Google Forms, Google Sheets, and Gmail)
Experience in Salesforce, Canva, Jira, Zoom, and Expensify
Exemplification of Braven’s core values.
Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population.

Benefits

Comp & perks

Unlimited vacation time in addition to org-wide holidays and three team-wide, week-long shutdowns in Spring, Summer, and Winter (this is a minimum of 24 days per year)
Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
Match of your 401K contribution up to 5% of your base annual salary, starting in your first full month
Coverage of 85% of the health insurance premium for employees and dependents
12 weeks of paid parental leave
A one-month paid sabbatical after 4 years on staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisproject managementadministrative experienceevent planningcommunication preparationtrend identificationlogistics coordinationattendance reconciliationcustomer servicecritical thinking

Soft Skills

organization skillsattention to detailinterpersonal communicationproactive problem solvingability to manage multiple projectswritten communicationrelationship-buildingexecution supportindependenceadaptability

Certifications

Bachelor’s Degree