Strategy Director, Commerce

Brave Bison

Strategy Director for commerce at Brave Bison, leading strategic direction and problem framing in ecommerce. Engaging C-suite stakeholders and driving clarity in complex business challenges.

Posted 8/1/2026full-timeLondon • 🇬🇧 United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic consultancy and client engagement, with a focus on understanding and articulating business challenges and technology value. Capable of producing high-quality strategic documents and leading discussions with senior stakeholders to drive value in ecommerce.

Highest-signal resume keywords

Strategic Consultancy ExperienceClient Engagement at Director LevelEcommerce Technology FamiliarityStrong Written and Verbal CommunicationProblem Definition and Framing

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Problem DiagnosisStakeholder EngagementStrategic ThinkingClear CommunicationNarrative Development

Tools & Technologies

Ecommerce PlatformsTechnology ArchitectureAI Driven PersonalisationUnified Commerce Architecture

Industry Keywords

Strategic ValueKey Account PlansC-suite EngagementMarket IntelligenceCommerce Management

About the role

Key responsibilities & impact

Own the problem definition in pre-sales and pitch processes
Work quickly to understand a prospect's business challenges, commercial pressures, and strategic priorities, and distill them into a clear narrative that gives our solutions architects the right foundation to design from.
Be the person who can sit across from a senior stakeholder, ask the right questions, and surface what is really driving the need, not just what has been written in a brief (the brief behind the brief).
Produce concise, well-structured problem statements and strategic briefs that sharpen our pitch responses and ensure our proposed approach is grounded in the client's actual reality.
Challenge proposed approaches where the solution is running ahead of the problem, and bring the conversation back to what the client is genuinely trying to unlock.
Drive strategic value with tier one clients
Engage directly with C-suite and Director level stakeholders at our most important accounts, operating as a trusted strategic adviser.
Lead structured conversations that surface a client's 6 to 12 month priorities, understand where the pressure and the opportunity sit, and translate that into a clear view of where we can make the most difference.
Build and evolve Key Account Plans for tier one relationships, ensuring our work is always connected to what matters commercially to the client, not just what is in scope.
Establish and improve frameworks for demonstrating value to clients, moving beyond delivery metrics toward the outcomes that matter at board level.
Set our strategic view on the future of ecommerce
Maintain a sharp, well evidenced point of view on where ecommerce technology and customer experience are heading, and what that means for the organisations we work with.
Translate developments in AI driven personalisation, agentic commerce, unified commerce architecture, and evolving buyer behaviour into clear implications for clients and for our own positioning.
Brief and challenge the Commerce Management Team and solutions architects with strategic context ahead of key pitches and account reviews.
Develop thought leadership and market intelligence that keeps Brave Bison credibly differentiated and commercially relevant.
Strengthen discovery and problem framing across the practice
Work alongside the Business Analysis team to add a layer of genuine problem diagnosis to their discovery and requirements work, building a more complete picture of the business and customer challenge before solutioning begins.
Champion the principle that understanding the business and customer challenge is the foundation on which good requirements gathering is built.
Contribute to the Commerce Management Team on practice direction, quality standards, and how we operate as a business.

Requirements

What you’ll need

Senior experience in a client side, strategic consultancy, or advisory environment where understanding business problems was your starting point, not a step in a delivery process.
A track record of working at Director level or above, or of advising organisations at that level.
Familiarity with ecommerce platforms, technology architecture, and the vendor landscape.
You do not need to have been an engineer, but you need to speak credibly to technical teams and curious senior clients.
Experience of helping organisations define and articulate the value of technology investment to senior stakeholders.
Strong written and verbal communication skills, including the ability to produce clear, high quality strategic documents independently and at pace.

Benefits

Comp & perks

Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
Income protection: We know it feels good to be covered, just in case.
Calm Subscription: Now more than ever, it’s important to mind your mind!
25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
Birthdays off: One extra day to celebrate your big day
Summer hours: Between June and Aug we finish at 15.00 every Friday.
Online coaching and mental health support: Unlimited via OpenUp
Remote Working: Work abroad for up to one month a year.
Performance & Salary: Reviewed twice a year for everyone.