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Operations Analyst – Mid-level
BrasilprevAnalista de Operações Pleno at Brasilprev focusing on sustainability in financial planning solutions. Engage with clients to optimize resource management.
About the role
Key responsibilities & impact- Provide support to client HR departments, focusing on operational routines for corporate (legal entity) plans, including contract management, billing flows, payment of redemptions, portability processes and benefit administration.
- Requires knowledge of the corporate (PJ) segment, an operational mindset and strong client relationship skills to ensure efficiency, compliance and high quality in service delivery.
Requirements
What you’ll need- Bachelor's degree completed or in progress in Business Administration, Management, Economics or related fields.
- Experience in operational routines and serving corporate clients (PJ), preferably in the pension/retirement sector.
- Knowledge of corporate plans, including contract management, billing, redemptions, portability and benefit administration.
- Experience supporting HR departments, with strong communication and interpersonal skills.
- Familiarity with demand/project management and process organization.
- Proficient in Microsoft Office, with emphasis on Excel and PowerPoint.
Benefits
Comp & perks- Meal allowance and food vouchers
- Life insurance - Brasilseg
- Health insurance - Bradesco
- Dental insurance - BBDental
- Retirement plan - Brasilprev
- Extended maternity and paternity leave
- Childcare/nanny allowance
- Profit-sharing program (PPR)
- Transportation voucher / shuttle subsidy
- One day off during your birthday month
- Wellhub (Gympass)
- Wellness space with health promotion and employee well-being programs
- Wellz - Mental health and emotional well-being platform
- Flexible working hours and time bank
- AABB partnership – Athletic Association of Banco do Brasil
- LinkedIn Learning
- Home office allowance (except for leadership positions)
- Hybrid work (up to 1 day of home office per week).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementbillingpayment of redemptionsportability processesbenefit administrationoperational routinesdemand managementproject managementprocess organization
Soft Skills
client relationship skillscommunication skillsinterpersonal skillsoperational mindset
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in ManagementBachelor's degree in Economics