Senior Enterprise Account Lead – Customer Success
Brandlight
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $150,000 - $180,000 per year
Job Level
About the role
- Own enterprise accounts end-to-end, from onboarding to renewal and expansion
- Lead onboarding and adoption to ensure customers realize value quickly and consistently
- Build and maintain strong relationships with senior stakeholders (VP+), including economic buyers
- Drive renewals and expansions through clear value articulation and consultative engagement
- Identify risks, opportunities, and leverage points across each account
- Surface customer insights that inform product direction, positioning, process, and pricing.
- Partner closely with Product, Sales, and R&D to deliver customer outcomes
Requirements
- 7+ years of experience managing enterprise accounts, with ownership of renewals and expansions
- Experience working directly with Fortune 500 marketing leadership (CMO / VP level)
- Strong ability to understand customer business objectives and clearly articulate product value
- Comfortable leading conversations as the domain expert, even when challenged with new information
- Consultative and adaptable; able to operate effectively without rigid playbooks
- Strong executive communication skills and a trusted-advisor presence
- Solid understanding of product and strong analytical judgment
- Highly organized, dependable, and consistent in execution
- Strong sense of ownership with reliable follow-through
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship buildingconsultative engagementexecutive communicationanalytical judgmentorganizational skillsdependabilityadaptabilityownershipfollow-throughvalue articulation