Branch

Insurance Product Operations Lead

Branch

full-time

Posted on:

Location Type: Remote

Location: Alabama • Arizona • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $124,000 per year

Job Level

Senior

About the role

  • Develop and maintain clear, consistent internal communications for Product initiatives, leadership updates, and cross-departmental projects
  • Draft executive-level messaging, presentations, briefs, and talking points to support strategic initiatives
  • Prepare regular reports and presentations on initiative status, highlighting key achievements, challenges, and opportunities for improvement.
  • Support the development of comprehensive project plans, including timelines, resource allocation, and deliverables, to guide the successful execution of strategic initiatives.
  • Create standardized communication templates, toolkits, and documentation to ensure consistency across the Product organization
  • Serve as a communications bridge between Product and internal partners such as Sales, Marketing, Claims, Finance, and the Branch Leadership Team
  • Lead and coordinate cross-departmental projects from concept through execution, ensuring timelines, deliverables and accountability are clear
  • Establish and maintain project management systems, workflows, and reporting structures
  • Facilitate project kickoffs, check-ins, and retrospectives to keep teams aligned and informed
  • Track progress, identify risks or bottlenecks, and proactively recommend solutions
  • Identify gaps in workflow, communications, or decision-making and propose practical solutions
  • Act as a thought partner to Product leadership on organizational effectiveness and change management
  • Translate high-level strategy into clear tactics for the Product teams
  • Ensure alignment between leadership vision and day-to-day execution across Product teams

Requirements

  • 5+ years of experience in communications, project management, operations, or a related role
  • Proven experience managing complex, cross-functional initiatives
  • Exceptional written and verbal communication skills, with the ability to tailor messaging to different audiences and convey complex information clearly and concisely
  • Strong organizational skills and attention to detail, with the ability to effectively manage multiple priorities
  • Comfort working with executive leadership and influencing without direct authority
  • Preferred:
  • Experience in insurance or financial services environments
  • Familiarity with project management tools (Asana, Monday, etc.)
  • Background in internal communications, change management, or operations
  • Ability to operate in a fast-paced, evolving organization
  • Technical Mastery: Deep knowledge of tools, systems, and frameworks within a key function.
  • Initiative-Driven: Leads projects or workstreams and independently drives results.
  • Mentorship & Influence: Coaches others and contributes to team-wide growth and clarity.
  • Strategic Problem Solver: Brings solutions to complex challenges and elevates team thinking.
  • Cross-Team Impact: Contributes to both function-level results and cross-functional initiatives.
Benefits
  • Above-market salary - Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.
  • Pay equity and transparency - Our pay isn’t just market-driven, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.
  • Remote-first (with perks) - Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters if you’d like to join us in an office.
  • Flexible YouTime - We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation.
  • Employee stock options - You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow.
  • Medical, vision, dental - Get all the coverage you need for a healthy, happy life.
  • 401k and contribution matching - Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementinternal communicationschange managementstrategic initiativesreportingresource allocationworkflow managementrisk identificationsolution recommendationexecutive messaging
Soft Skills
written communicationverbal communicationorganizational skillsattention to detailinfluencing without authorityinitiative-drivenmentorshipstrategic problem solvingcross-team collaborationadaptability