Branch

IT Engineer III

Branch

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Arizona, Connecticut, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin • 🇺🇸 United States

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Salary

💰 $117,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AzureFirewallsJamfMacOSPython

About the role

  • As a growing and dynamic organization, we rely heavily on our technology infrastructure to empower our distributed workforce.
  • Our IT team is committed to providing a secure, efficient, and seamless computing experience for all employees.
  • As the Senior End User Computing & Network Engineer, you will be a key technical leader within our IT department, reporting directly to the Head of IT.
  • You will be responsible for the entire lifecycle management of our end-user device fleet, driving automation and efficiency in provisioning and deprovisioning processes.
  • Beyond end-user devices, you will also play a critical role in managing and maintaining the network infrastructure that underpins our remote office operations.
  • Act as an escalation point for complex end-user computing, collaboration platforms, and network-related issues, providing expert troubleshooting and resolution.
  • Ensure all end-user devices are secure, compliant with company policies, and up-to-date with security patches and software updates.

Requirements

  • 5+ years of hands-on experience in IT in all remote tech start-up environments, with a strong focus on end-user computing and network management.
  • Proven expertise in automating device provisioning and deprovisioning workflows for Windows and macOS environments.
  • Extensive experience with at least one major MDM/UEM solution (e.g., Microsoft Intune, Jamf Pro).
  • Extensive experience with collaboration platforms such as Google Workspace, Slack, and Zoom.
  • Solid experience managing and configuring network hardware (routers, switches, firewalls, WAPs) from vendors like Cisco Meraki, Ubiquiti, FortiNet, or equivalent.
  • Experience with Identity and Access Management (IAM) in relation to devices (e.g., Azure AD, Okta, Active Directory).
  • Experience with scripting languages (e.g., PowerShell, Bash, Python) for automation.
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Relevant industry certifications (e.g., CompTIA Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate, Jamf Certified Admin) are highly desirable.
Benefits
  • Above-market salary
  • Pay equity and transparency
  • Remote-first (with perks)
  • Flexible YouTime
  • Employee stock options
  • Medical, vision, dental
  • 401k and contribution matching

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
end-user computingnetwork managementdevice provisioningdevice deprovisioningMDM solutionUEM solutionnetwork hardware configurationscripting languagesautomation
Soft skills
technical leadershiptroubleshootingproblem resolution
Certifications
CompTIA Network+CCNAMicrosoft Certified: Modern Desktop Administrator AssociateJamf Certified Admin