FREE ACCESS
5,000–10,000 jobs/day

See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.

Support Specialist – Image Guided Surgery, IGS
BrainlabSupport Specialist in Image Guided Surgery for Brainlab, serving Scandinavia hospital installations with travel. Manage installations, support, and customer training in healthcare technology.
About the role
Key responsibilities & impact- Perform installations, preventive maintenance, inspections and repairs of products
- Execute SW and HW updates or upgrades
- Perform product verifications and calibrations
- Perform routine troubleshooting and root cause analysis
- Read, analyze, interpret/arrange network diagrams, schematics and wiring diagrams
- Complete every installation or service assignment efficiently and in a timely manner
- Keep customer up-to-date regarding their requests and minimize down time
- Establish a professional and robust customer relationship
- Instruct and educate customer and staff in proper use of products and services
- Perform and document all mandatory administrative tasks accurately according the Brainlab policies in a timely manner
- Actively live the team approach on a regional and European level
- Keep up to date with assigned trainings, re-trainings and certifications
- Keep abreast of developments regarding Brainlab and competitive products and services
- Deliver high level customer service
Requirements
What you’ll need- Preferably you have completed a Bachelors or Master degree in Engineering/Technology, Medical Technology or a technical or IT-related degree or you are equivalent through experience.
- Self-planning, organization and implementation of all service activities
- Adapt in working as part of a team or individually
- Willingness to travel within the Scandinavian region and abroad
- Fluent in one of the Scandinavian languages (Swedish/Danish/Norwegian). Knowledge in Finnish will be considered a plus
- Knowledge of IT-networks and server environments is also a big plus
Benefits
Comp & perks- Company car, cell phone, laptop - also for private use
- Flexible working hours as well as homeoffice
- Comprehensive training and continuing education opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
installationspreventive maintenanceinspectionsrepairsSW updatesHW upgradestroubleshootingroot cause analysisnetwork diagramscalibrations
Soft Skills
self-planningorganizationteamworkcustomer relationshipcommunicationadaptabilitycustomer serviceinstructioneducationtimeliness
Certifications
Bachelors degreeMaster degreeEngineeringMedical Technologytechnical degreeIT-related degree