Customer Support Specialist
Bragg
full-time
Posted on:
Location Type: Hybrid
Location: Ljubljana • 🇸🇮 Slovenia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Communication with customers via chat, e-mail and phone
- Problem solving of customer issues and requests
- Managing user-related documentation
- Close cooperation with other teams within the company
Requirements
- Proficiency in Croatian and English language with excellent written and verbal communication skills
- Positive attitude, passion for communication and building relationships with customers
- Flexibility and ability to work in shifts
- Team-work orientation, problem solving skills, reliability
- iGaming industry knowledge and readiness to adapt to new processes and technologies
Benefits
- 30 days of annual leave for every colleague
- Team building and informal gatherings
- Support for family and fun
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillsproblem solving skillsteam-work orientationreliabilitypositive attitudepassion for communicationbuilding relationships