Associate Director, Commercial Operations - Enterprise CRM
Sumitomo Pharma America, Inc.
CloudSFDCTableauVault
Associate Director, Sales Operations, Reporting & Analytics
Braeburn
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteJob Level
Senior
Tech Stack
AWSSFDCSQLTableau
About the role
- Oversee design, execution, and governance of incentive compensation plans, including reporting, payout calculations, and distribution.
- Serve as escalation point for field inquiries related to reporting, compensation, and analytics; drive resolution through cross-functional collaboration and data validation.
- Analyze sales performance trends across territories to identify growth opportunities and areas for improvement; deliver timely, accurate, forward-looking analytics.
- Design and deliver standard and ad hoc reports leveraging field activity, trade sales, and syndicated data sources (IQVIA, Symphony) in partnership with Business Operations.
- Contribute to and lead key Sales Operations initiatives driving commercial excellence.
- Collaborate closely with National Sales Directors, first-line sales managers, and their teams to support operational execution and strategic planning.
- Develop and deliver onboarding and ongoing training on Sales Operations tools and reporting platforms.
- Ensure integrity and compliance with Braeburn policies and Code of Conduct; exercise sound judgment.
Requirements
- Advanced Excel and Power Point skills.
- Preferred working knowledge of Salesforce.com, SQL, AWS, Tableau, Power BI, Qlik.
- Strong organizational, communication, presentation, and planning skills.
- Strong self-awareness, work ethic, problem-solving skills, commitment to excellence and openness to feedback.
- Strong ethical behavior and commitment to compliance.
- Ability to thrive in a dynamic, accountable start-up environment.
- Strong attention to detail and follow-through.
- Self-starter; proactive and self-motivated.
- Bachelor's degree required; advanced business degree a plus.
- 7+ years of pharmaceutical Sales Operations experience.
- Demonstrated ability to analyze data, identify operational needs, and implement improvements.
- Experience managing Incentive Compensation, Reporting and Analytics, Targeting and Call Planning.
- Experience with pharmaceutical syndicated data (IQVIA, Symphony Health, Specialty Pharmacies, Specialty Distributors).
