Accounts Receivable Collector – Insurance Follow Up

Bradford Health Services

Accounts Receivable Collector role managing healthcare billing and collections. Focused on timely resolution of aged accounts and communication with stakeholders.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $0 - $23 per hourWebsite

About the role

Key responsibilities & impact

Perform follow-up on aged accounts receivable to ensure timely resolution of balances
Review and analyze payer denials, identify trends, and take corrective action as needed
Conduct thorough reviews of patient accounts during the follow-up process to ensure accuracy and completeness of billing
Submit accurate and complete claims to insurance companies within one (1) business day of creation
Track and follow up on outstanding claims within 14 days of submission and at regular intervals thereafter until resolution
Communicate with patients regarding outstanding balances and establish payment arrangements when appropriate
Follow up on patient account balances within 30 days of statement mailing and regularly thereafter until resolution
Maintain accurate and up-to-date collection notes in the electronic system in compliance with organizational policies
Provide regular updates to the Revenue Cycle Operations Manager and other stakeholders regarding account activity and escalations
Serve as a professional point of contact for internal and external stakeholders, including insurance companies, patients, and third-party vendors
Escalate unresolved or complex issues to the appropriate supervisor in a timely manner
Adhere to the provisions of 42 CFR Part 2 (Confidentiality of Alcohol and Drug Abuse Patient Records) and 45 CFR (HIPAA)
Ensure all credit information and patient account details remain confidential
Provide courteous and professional assistance to patients, families, and payer representatives
Foster positive working relationships with colleagues, managers, and external contacts
Review and recommend accounts for outside collection when necessary
Participate in training and professional development activities as required
Perform other duties as assigned to support the team and organizational goals

Requirements

What you’ll need

High school diploma or GED equivalent required
Minimum of one (1) year of experience in healthcare billing and collections, including working knowledge of payer requirements, insurance denials, and electronic health record systems
Proficiency in typing (minimum 50 wpm) and data entry with high accuracy
Strong organizational and time management skills
Effective communication skills, both verbal and written
Ability to work independently with minimal supervision
Familiarity with billing software, electronic claims submission, and Microsoft Office Suite
Ability to sit for extended periods (up to 7 hours per 8-hour shift) and to see and hear with or without correction
If applicable, two years of continuous, verifiable abstinence for individuals in recovery

Benefits

Comp & perks

Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment – Available for nurses and therapists.
Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
Generous PTO – A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Claims SubmissionPayer Denial AnalysisAccount ReconciliationBilling Software ProficiencyTyping Proficiency (50 WPM)Electronic Health Record SystemsData EntryPatient Account ManagementCollection Note MaintenanceCompliance With HIPAA

Soft Skills

Organizational SkillsTime ManagementIndependent WorkProfessional CommunicationRelationship Building